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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Really happy with the quality and the cushion is so comfy.
The only thing we did not like was the amount of plastic the items were wrapped in.
Easy easy to order and great price, excellent reviews from previous customers
Quick and easy mine was an unusual shape and Covers and All contacted me to confirm the extra measurements required, great service all round
Brilliant, excellent customer service, excellent quality arrived 5 days earlier than expected highly delighted.
Excellent product and service. Very impressed with everything from start to finish.
Perfect size, good quality material, easy to order and arrived promptly.
Very easy website to navigate and putting in the table measurements was really simple. Is a perfect fit. Really easy to log into your account and check your delivery status. Would definitely recommend
The covers were a perfect fit for the sponge filling I had purchased earlier.
The user interface of their website allowed me to get an instant quote for the required covers with the option of selecting different materials etc.
I received an email within a few days of placing the order giving me details of shipping via FedEx with an estimated delivery date and tracking link.
The covers were received well on time and I'm delighted with the final result.
I would happily recommend Covers & All for their fantastic service and will gladly use again in the future..
The ordering process was very simple initially for me, but the team had to verify a number of measurements with me to ensure what I'd ordered was correct.
Bought a daybed cover and it fits extremely well based on the dimensions I asked for.
I guess the only feedback would be the ability to specify the precise dimensions for the whole seating area too, so the the cover sits flush with the seats instead of having excess material at the front based on the frame dimensions (Hope that makes sense)
The only one problem was a delay in getting the sample kit to enable me to confirm my order for a barbecue cover. It took couple of phone calls from me followed by a number of days before FEDEX had delivered, I have got the samples now, happy to see a great selection to choose from.
I was happy to order a second cover for a storage box.
Free swatch kit ordered, kept informed of delivery, well presented and packaged.
My mistake - I mis-read delivery date! Replied promptly reassuring that item would be delivered on correct date.
Great comms as they send you a pic as to how
Your item will look with lettering etc. highly recommended
Fedex, not the best courier in the world. But other than than that very pleased.
Although the process was made very easy to follow by entering in the measurements, I made an error when entering one of the sides. I realised this after I'd placed the order so I sent an email to ask if it could be corrected. The team were lovely and after providing the corrected measurement they quickly confirmed that this had been amended and I received the product shortly after.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Sarah. We regret any inconvenience this has caused you. We use global shipping companies such as UPS and FedEx; transportation delays, while disappointing, are beyond our control. The typical transit period is three business days, and you can see from the tracking page that your product was shipped on schedule. We are glad to hear that you liked our materials and see that you have already placed your order. We sincerely hope that you will be satisfied with your purchase. Thank you for choosing Covers & All.