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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time I have used covers and all but wouldn't be the last of ever I need anything in the future
I'm really pleased with how well the cushion covers fit and how well they are made and the quality of the material, it looks like a new sofa! I would definitely recommend them and would use them again
Designers took care to get design right but it took a lot of attempts. Very happy with the final product.
I couldn't register as a customer and it wasn't obvious how to add more items to the basket.
I always struggle with online stuff!
My initial judgement is that the product will work fine for the purpose needed
The product measurements are accurate and the cover is very good quality
Good website, easy to use to choose cushion shape, size and fabric. Covers are very well made, with attractive piping and heavy duty zips. Fabric is rain proof. These covers have rejuvenated my garden dining set and saved me the expense of a new one.
I ordered a made to measure cover for my Balinese daybed which is outdoors in all weathers. Luckily it arrived just before a heavy downpour and seemed to keep the bed dry. Good product and quick service. I would recommend it
Easy to work website even if it's a little unusual to measure in inches!
Very easy to place order.and the item was delivered by the given date excellent service and excellent product.
I ordered a swatch set to choose the fabric, once ordered it came quite soon and fit perfectly. It was worth paying a little extra for a quality product
Great quality product and professional service overall and the companies liaising with me on the product details was much appreciated. The product was not cheap but will hopefully last a long time.
Easy to order on line. When the cover arrived the fit was fine, just what was required. Thanks will use again.
All good. Quality appears excellent and service was quick and efficient.
Great product. Everyone thinks our patio furniture looks like a hot tub now with the cover on!
The ordering process was very easy. Products arrived in a few days as and when promised.
Perfect! I ordered five cushion covers for my outdoor sofa. Was worried about getting the measurements right and ordering something bespoke without seeing the materials. I could not be happier - the cushions are perfect. They arrived in under two weeks. And they actually cost less than what I expected. Great service in every respect thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members