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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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BRILLIANT SERVICE, VERY GOOD QUALITY, THOUGHT WAS QUITE EXPENSIVE BUT WILL DO THE JOB OF PROTECTING MY OUTDOOR FURNITURE
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Excellent service from order to delivery, cannot fault anything, quality that will probably outlast the items it's covering! Perfect fit, excellent design service with great design check before manufacturing. Far superior service and cover to any we have had before. 10/10 from me!
Easy to order, fits the table well. Came fairly quickly after placing the order.
Great site and service although a bit pricy but good communication, mocks and tracking updates as scheduled. Overall, a good experience and worth it if you are looking to change cushions and beds covers instead of buying everything new. If Covers & All could do foams variety as well for outdoors and indoors with the covers, then people wouldnt need to orders things separately.
The cover I received was exactly as I ordered, and the quality was better than expected.
Great quality material and fit perfectly in the outdoor bench. Ordering process was easy although I made a mistake and the ties are on the wrong corners! Foam was offered with the covers cut to size but I had an old memory foam mattress that I have now cut to size and worked perfectly.
I will be ordering more covers for 2 chairs (once they're built)
Great. It looks really strong but we haven't built our pergola yet to check size.
This is the second time I have ordered from covers and all, and as before I am very happy with this product. I like the fact that the covers can be ordered to the exact shape of my furniture. And the quality of the material is excellent; really tough (as the description suggests). Just one niggle; please can a little more care go into the packing for delivery so that the covers aren't so crushed when they arrive.
The whole process of ordering the cover was really straight forward. Very clear instructions and the cover that arrived is strong and fits perfectly. Thank you!
Great quality and the perfect fit for my garden corner bench. Very pleased.
If you need made to measure these are the business.
BBQ over well-made thick water proof material
Rattan seat covers again good material water proof and fitted perfect
Excellent quality
Every detail was taken to ensure a perfect fit.
Can definitely recommend to anyone
Thanks
Very simple and easy to use. Would have given five stars if I'd have been able to free-draw my custom shape but I provided a mock up, they then provided a PDF for me to sign-off and the delivery was really quick.
The most awful experience I've ever had
Made to feel like I'm really stupid
Ended up being charge £4.17 for a 1
Minute and 10 seconds phine call to them after I was told to call them back
The website was so easy to use, measured my table over a dozen times to make sure the measurements were correct. I did add on a few inches here and there to be on the safeside so when it came yes, it's a little to big but I'm more than happy with it. So easy to cover my table & benches. I ordered the most expensive and well worth it, the quality is fantastic.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date