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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Lovely selection of products and perfect for customising to fit existing cushions which we use regularly during the summer. Very good quality material and really pleased to cover our outdoor seat cushions which had deteriorated over the years.
Very easy to order online with assistance if required and an exceptionally good price for a high quality product.
Very easy online ordering and plenty of options
Trouble free, item arrived in good time, well packed and exactly what I ordered.
Can't fault this company on my experience
All in all very happy.
Good quality and supplied as requested.
If the need arises I will use this service again.
Whole process was easy from start to finish.
Very happy with the new seat covers
Made to measure cover for garden furniture. To start with I accidentally ordered the wrong color, this was sorted within a minute using the website chat service. The cover arrived on time, great quality and it fits perfectly!
Easy to follow instructions for measuring furniture for made to measure covers. Good value for money. The company contacted me for extra measurement to ensure good fit. Good range of fabric and fastening options.
Made to measure outdoor cushion and seat pad covers - great attention to detail with the design and staying in touch. Product fits perfectly and quality is good. Really happy with product and service.
The covers fitted perfectly. We don't know how well they will wear, but initial impressions are good
The product was fine I ordered it, it arrived. They asked for more specific measurements which probably helped get a good product
Highly impressed with the cushion covers. Superb quality and well finished. Some early glitches with communications but overall very happy.
I can't fault the quality of the product and I certainly don't have a problem with things being made in India, but I would not have bought these cushion covers if I had known they were going to be airfreighted.
The covers arrived in perfect condition to the correct measurements 2 round and a rectangular one and fitted perfectly thanks
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date