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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website is easy to use, ordering was straightforward, and delivery very prompt. The seat cover fitted perfectly.
Perfect service as always. Great quality product, quick delivery!
Hey Mark! Thank you for your feedback! We’re delighted to hear that you’re happy with the quality of our products, competitive prices, and quick delivery. It’s always a pleasure to provide the perfect service you deserve! If you have any future needs, we’re here to help. We look forward to serving you again!
Easy to follow instructions online as to how to measure.
Good communication re order & delivery.
Hey Hubert! Thank you for your feedback! We’re so pleased to hear that you found the measuring instructions easy to follow and appreciated our communication throughout the order and delivery process. We strive to make every experience seamless, and it’s great to know we met your expectations. If you have any future needs, don’t hesitate to reach out. We look forward to serving you again!
The cover was the size and colour requested, and it fits our mattress well. Shipping was in fact slightly faster than stated. We haven't tried it outside, but it certainly looks as though it will do a good job.
Thank you, Elizabeth, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Good...issues were my fault (typical problem with on-line shopping!
Hey Chrys! We’re glad to hear things went well overall. Online shopping can sometimes be tricky, but we’re always here to help if you need any guidance in the future. Don’t hesitate to reach out if there’s anything we can do to make your next experience even smoother. We appreciate your support!
Could not have been easier. Add dimensions and design specifications and wait for delivery- which was prompt and on time. Great experience overall đź‘Ť
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good when buying items for here, great timely delivery too
Hey John! Thank you for your feedback! We're glad to hear that your experience so far has been positive. We strive to provide quality products and excellent service, and it’s great to know we’re meeting your expectations. If there’s anything else we can assist you with or if you have any questions, please don’t hesitate to reach out. We look forward to serving you again!
Great quality as expected, fast delivery.
Very easy to order
Hey Fary! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Also the origin of the product. Good product in the end though.
Hey Hannah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service, cover is a really high quality, arrived in very little time seeing as it was custom fit.
Hey Toby! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery service had a negative impact on overall experience
Hi Juliette, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
From checking the measurements to delivery and follow up, great experience overall. Very happy with product quality!
Hey Afroditi! Thank you for your feedback! We’re delighted to hear that you had a great experience, from checking the measurements to delivery and follow-up. It’s wonderful to know that you’re very happy with the product quality. If there’s anything else you need or if you have future orders, we’re here to assist. We look forward to serving you again!
Fabulous very easy alll that we needed will definitely use again and I will also recommend others to use
Hey Donna! Thank you for your kind words! We’re thrilled to hear that the spare wheel cover was exactly what you needed. It’s wonderful to know that you plan to use us again and recommend our services to others. If you need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!
Excellent service.
A pity that someone can't manufacture in this country.
That seems to be life today!
Hey Graeme! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have bought 2 customised tarps from this site. Make sure you get a mock up of your request and provide a drawing before the product goes into production. I had a bit of a miss communication with mine but over all the products and service is very good.
Hey Paul! Thank you for sharing your experience with us! We’re glad to hear that, overall, you were happy with the products and service. We appreciate your advice to other buyers about confirming the mock-up and providing a drawing before production—this helps ensure everything is exactly as you envision. If you have any further requests or need assistance with future orders, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!
Was well made and insulated
Delivered in two weeks and well packaged
Hey Michael! Thank you for your feedback! We’re glad to hear that the cover for your solar battery was well made, insulated, and delivered promptly. It's great to know the packaging met your expectations as well. If you need any more covers or assistance, feel free to reach out. We look forward to serving you again!
Hey Tom! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is my second purchase, team are really helpful and communicate all the way through. Sometimes takes a while to arrive.
Hey Kathryn! Thank you for your feedback and for returning to us for your second purchase! We’re delighted to hear that you love the covers and that our team has been helpful and communicative throughout the process. We appreciate your patience regarding the delivery timeline and will continue striving to improve our services. If you ever need further assistance, don’t hesitate to reach out. Looking forward to serving you again!
First class and good communication from them to make sure my order was just how i wanted it.
Hey Irene! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers both leaking water inside - have reached out to customer services for both items and await their final response. Initially they weren't willing to accept any responsibility. I ordered a cover for a Weber grill being advertised for a weber grill by them. It didn't fit and their response was to blame me for not giving correct measurements... I didn't need to give them measurements as the cover was listed as being for that grill. They also sign off emails with bogus fake names... had a follow up call from an Indian customer service agent so suspect they simply don't use their real names in order to sound more western.
Hi Mr. Okhai, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!