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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,514
value
72
shipping
73
quality
13,194
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14,559 reviews

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GB
1 review
0 helpful votes
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Good quality material
July 3, 2022

Really pleased with the cushion covers, very well made.

Date of experience: July 3, 2022
GB
2 reviews
0 helpful votes
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I ordered a cover with a central hole for a parasol. The cover would be on permanently. The cover arrived as predicted a few days ago. The materials and workmanship appear to be of good quality. A flap is provided to cover the central hole when there is no parasol - good in itself for the winter. However, three sides of the flap are fitted with Velcro but the fourth is sewn into the cover which means that when there is a parasol erected in the central hole the flap rides up against the pole in an unsightly manner. Four sides of Velcro would have been a better solution. Some disappointment therefore.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Impressed
July 3, 2022

Found very easy to do business with and the product was very good quality - a happy customer

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Great value for money!
July 3, 2022

Really good communication throughout and very thorough

Date of experience: July 3, 2022
Ireland
1 review
0 helpful votes
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Perfect covers
July 3, 2022

Better quality than expected, great fit. Ordering more.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Fire Pit Cover
July 3, 2022

Very pleased with the overall quality of the cover and the fit. Round cover for a fire pit. On the quality of the product I expect it will perform as expected. Would use this company again for covers

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Pillow case
July 3, 2022

Very easy to understand guide for measuring cushions etc. perfect fit, quick delivery thanks.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Wrong size manufactured
August 2, 2022

I paid extra for a custom size shade sail to be delivered in short timescales. Despite giving dimensions between the anchor points the sail delivered was larger than one of the dimensions. This meant it could not be tensioned and is unusable.
I have raised this with Covers and All on Friday but have so far had no reply.

Date of experience: July 3, 2022
Veeni M. Cover & All UK Rep
over a year old

Hi Richard, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your exactions. Upon checking the order details, we have processed the order same as per your provided revised dimensions. This is very unfortunate that you have faced an issue. However as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.

GB
1 review
0 helpful votes
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Score Board Covers
July 3, 2022

From ordering the covers online to receiving them three weeks later was completely hassle free.

Date of experience: July 3, 2022
Massachusetts
1 review
0 helpful votes
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Quality
July 3, 2022

I would highly recommend Cover & All. Excellent product which actually keeps the rain out. Great service as well.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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No holes in curtains for rail
July 3, 2022

When i made the order, fŕom the image on the order it showed holes so that a rail could go through it. When it arriged i had no holes in it, i have had to purchase an eyelet punch kit for extra cost so i can put the curtains up on the rail.

Apart from that dissapointment i did find the company easy to deal with and the updatea and follow up is very proffesional

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Great transaction
July 3, 2022

Goods really high quality and received ahead of time

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Fantastic
July 3, 2022

The whole process was great from purchase to arrival, everything was amazing, super happy with the cushion very well made great material would definitely recommend and will be using again! Thank you cover all

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Great quality covers
July 3, 2022

Would highly recommend these covers they are great quality.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Pizza cover
July 3, 2022

Didn't have the best start with this company. As I didn't send a good enough image for them to print on to my cover, I kept sending the right image quality and for some resins the image wasn't getting to the right department as I think a hole in communications somewhere down the line. In the end the right people got it and I item was made and delivered. I couldn't have been more happy with it,, quality was excellent, print was excellent and the fit was bang on. All in all excellent product. Was worth the wait

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Fitted beautifully
July 3, 2022

Very happy with my purchase. Good quality. Good value.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Thank you, easy to order and good material as well.
Thank you

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Ist class
July 2, 2022

Very efficient custom made covers. What it says on the site and arrived quickly.

Date of experience: July 2, 2022
GB
1 review
0 helpful votes
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Very easy ordering, measuring instructions easy to follow. Covers arrived promptly & fit lovely. And much cheaper than expected.

Date of experience: July 2, 2022
GB
1 review
0 helpful votes
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Good quality product, order completed and dispatched very promptly and exceeded my expectations. Really happy with my order and I would highly recommend.

Date of experience: July 2, 2022