business logo of Cover & All UK

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cover & All UK?
grey star
grey star
grey star
grey star
grey star

Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,197
This company responds to reviews on average within 0 days

Instant Feedback

14,567 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Excellent
September 5, 2022

Excellent products and service. I will be ordering again.

Date of experience: September 5, 2022
GB
1 review
0 helpful votes
Follow Julie F.
Unfollow Julie F.
Share Review
Report Review

Very helpful custom service
September 5, 2022

Ordered a custom size pizza oven cover and staff communicated very well to make sure all details and measurements correct, and delighted with final results. Would highly recommend.

Date of experience: September 5, 2022
GB
1 review
0 helpful votes
Follow graham H.
Unfollow graham H.
Share Review
Report Review

Great service
September 5, 2022

Brilliant covers will be ordering more soon in the future

Date of experience: September 5, 2022
GB
2 reviews
0 helpful votes
Follow Meira F.
Unfollow Meira F.
Share Review
Report Review

Quality products.
September 4, 2022

Well made quality very good. Quick and easy to navigate website. Will use again.

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Mark E.
Unfollow Mark E.
Share Review
Report Review

Great product
September 4, 2022

All good. Will order again today as the customised size is perfect

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Keith M.
Unfollow Keith M.
Share Review
Report Review

Amazing service
September 4, 2022

Great service and value. The communication was brilliant and the product was tailor made to our exact requirements

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Debbie-Sue U.
Unfollow Debbie-Sue U.
Share Review
Report Review

Simply great
September 4, 2022

Service was great, received curtains nice and prompt and fitted like a glove!

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Paul V.
Unfollow Paul V.
Share Review
Report Review

Not bad!
September 4, 2022
Updated review

Real problems with trying to place an order, although the lady who assisted technically was polite and helpful the whole process took about 15 minutes! Item arrived ahead of schedule!

Date of experience: September 4, 2022

Real problems with trying to place an order, although...
September 19, 2022
Previous review

Real problems with trying to place an order, although the lady who assisted technically was polite and helpful the whole process took about 15 minutes!

Date of experience: August 20, 2022
GB
1 review
0 helpful votes
Follow Richard I.
Unfollow Richard I.
Share Review
Report Review

Excellent Service and Product
September 4, 2022

Thanks for the great product and excellent service. Very happy with the end result. Thanks

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Rory J.
Unfollow Rory J.
Share Review
Report Review

Measurement instructions not clear
October 4, 2022

You guide needs to be clearer about what exactly needs measuring for custom shapes

Date of experience: September 4, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Rory, we regret the inconvenience this has caused you. We have worked hard to make the order process and the website as user-friendly as possible. To get more details on the measurements, you can always check the "How to Measure" option available right under the option to enter the measurements. Also, you can contact our 24 X 7 helplines for assistance on this. Further, we would like to inform you that we cannot apply more than one discount code to any order. The order was placed along with a 20% discount, hence, we were unable to apply another to it.

If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

GB
1 review
0 helpful votes
Follow Carolyn E.
Unfollow Carolyn E.
Share Review
Report Review

Great service
September 4, 2022

Ordered a small cover for my Guinea pig cage, nice quality, good replacement for the old one that was ripped.

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Ruth I.
Unfollow Ruth I.
Share Review
Report Review

Outdoor table cover
September 4, 2022

The website was easy to use and the cover arrived promptly. Very happy.

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Paul I.
Unfollow Paul I.
Share Review
Report Review

3 small covers
September 3, 2022

Found it online put in sizes of covers wanted. Was ordered and delivered in couple of days excellent service.

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow Martin C.
Unfollow Martin C.
Share Review
Report Review

Very very good
September 3, 2022

I needed a bespoke cover for a table I had made for a pizza oven and I have to say the quality and detail on the cover I received is exceptional

Lots of options, but adults to order, really well made - whoever made it really cared about what they do - and quick delivery

Couldn't be more pleased

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Exactly as ordered
September 3, 2022

I needed a custom size cover for a Neptune parasol. None of the off-the-shelf covers fitted (either too big or too small). I placed the order and received the item approximately 2 weeks later. It's well made using high quality materials.

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow Julie O.
Unfollow Julie O.
Share Review
Report Review

Excellent quality and value
September 3, 2022

I've ordered from Cover&All before and again the delivery was prompt and the cushion covers were great in terms of quality and value.

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow Jarrod M.
Unfollow Jarrod M.
Share Review
Report Review

Pizza oven
September 3, 2022

Great service very diligent about measurements of what I wanted to ensure product was correct size

Excellent quality of product would definitely use again and recommend to others

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow Pauline U.
Unfollow Pauline U.
Share Review
Report Review

Just what we needed!
September 3, 2022

Been looking for something to shade the sunlight from our flat roof skylight. This was perfect. Cover and All made a perfect fit!

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow darren Q.
Unfollow darren Q.
Share Review
Report Review

Patio Covers
September 3, 2022

The Quality is superb the best on the market,, having bought other covers that never lasted a few months,. Ripped and lost the shape.

Date of experience: September 3, 2022
GB
1 review
0 helpful votes
Follow Eric U.
Unfollow Eric U.
Share Review
Report Review

Excellent quality cover
September 3, 2022

I asked for a bespoke cover to be made for a water feature, and was happily surprised when it turned up two days before estimated date of delivery. Excellent quality, will use covers&all again.

Date of experience: September 3, 2022