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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordered a custom size pizza oven cover and staff communicated very well to make sure all details and measurements correct, and delighted with final results. Would highly recommend.
Well made quality very good. Quick and easy to navigate website. Will use again.
Great service and value. The communication was brilliant and the product was tailor made to our exact requirements
Service was great, received curtains nice and prompt and fitted like a glove!
Real problems with trying to place an order, although the lady who assisted technically was polite and helpful the whole process took about 15 minutes! Item arrived ahead of schedule!
Real problems with trying to place an order, although the lady who assisted technically was polite and helpful the whole process took about 15 minutes!
Thanks for the great product and excellent service. Very happy with the end result. Thanks
You guide needs to be clearer about what exactly needs measuring for custom shapes
Ordered a small cover for my Guinea pig cage, nice quality, good replacement for the old one that was ripped.
The website was easy to use and the cover arrived promptly. Very happy.
Found it online put in sizes of covers wanted. Was ordered and delivered in couple of days excellent service.
I needed a bespoke cover for a table I had made for a pizza oven and I have to say the quality and detail on the cover I received is exceptional
Lots of options, but adults to order, really well made - whoever made it really cared about what they do - and quick delivery
Couldn't be more pleased
I needed a custom size cover for a Neptune parasol. None of the off-the-shelf covers fitted (either too big or too small). I placed the order and received the item approximately 2 weeks later. It's well made using high quality materials.
I've ordered from Cover&All before and again the delivery was prompt and the cushion covers were great in terms of quality and value.
Great service very diligent about measurements of what I wanted to ensure product was correct size
Excellent quality of product would definitely use again and recommend to others
Been looking for something to shade the sunlight from our flat roof skylight. This was perfect. Cover and All made a perfect fit!
The Quality is superb the best on the market,, having bought other covers that never lasted a few months,. Ripped and lost the shape.
I asked for a bespoke cover to be made for a water feature, and was happily surprised when it turned up two days before estimated date of delivery. Excellent quality, will use covers&all again.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Rory, we regret the inconvenience this has caused you. We have worked hard to make the order process and the website as user-friendly as possible. To get more details on the measurements, you can always check the "How to Measure" option available right under the option to enter the measurements. Also, you can contact our 24 X 7 helplines for assistance on this. Further, we would like to inform you that we cannot apply more than one discount code to any order. The order was placed along with a 20% discount, hence, we were unable to apply another to it.
If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.