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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very pleased overall, i missed some zips from my order. Your staff resolved it promtley and efficiantly
I felt very well consulted by the designer and this ensured that errors were eliminated
Really go above and beyond great customer service givinhg me options of spacing of gromnets only just put the roof on so pleased so far
Excellent service from initial enquiry to receiving my covers which fit perfectly and are of a good quality. Would highly recommend.
Easy to order, Two covers fit perfect with the sofa/bed cushions measurements I supplied. They look good, the ties are all in the right places, nice swipe clean finish. My big gripe is with the zips. They are cheap, nasty zips clearly poor quality. Both zips opened halfway back beyond where they had been zipped up, upon fitting. It just takes a person to sit and the zip track opens somewhere. Just to be clear the fit is good, it is NOT tight and there is some movement around the cushions which is good, but the zipper is awful. Overall extremely disappointed that was is a good product is completely ruined by this.
Simple to use website.
Easy to order with good options
Quality product delivered ahead of schedule. Very pleased with the company.
Easy to use the website and choose options and size. Product arrived quickly and was exactly what we ordered.
High quality product with great care taken to ensure that it was the right size. Speedy delivery and I'm very pleased.
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Brilliant web site, great product, rapid delivery
Total satisfaction
I ordered my cover for a table saw. It's waterproof and durable, so if it rains I don't need to drag it inside, I can just cover it over and leave it outside on the premises.
The saw didn't have a cover as an accessory so this cover does the job perfectly. The dimensions on the website were really easy to use too so if I need anything else I'll definitely be back.
Excellent service again and covers for our garden furniture fit perfectly and look really good. Time was taken to get the measurements right and delivery was within the quoted timeframe. Great value.
Fast response, excellent service. Good quality products at competitive prices.
Really happy with the quality of the product we have ordered. I couldn't find anything similar online and I was really struggling to get these anywhere in the right size. Being able to put in the exact dimensions that I needed was great.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date