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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Well impressed with the service from Cover&all, perfect sizing made to measure and great quality item
Ordering was easy enough and delivery 1 week sooner than they had promised. Quality very good and I will be covering more things over winter soon!
Great covers! Went for the entry level fabric and it's much stronger than anything that shipped with our expensive garden furniture. Confident this will last for years. Easy ordering service, even for a curved seat cover. Would be nice to be able to use cm but that's a minor point. Will be getting a barby cover next..
Well made and a good price. Delivery took a while but all well packaged and delivered respectfully.
Good after I found what I was looking for, just found it little difficult at first to locate the style of cover I needed for my outdoor sofa. Once I did I found the process very good and the details to specify very thorough and well thought through.
A very professional and efficient service. Great product, great communication, very satisfied. Thank you.
All good… and it fits and looks perfect… just in time before the heavy rains came… and it's waterproof. Hooray. With thanks
Covers are a great fit for the outdoor furniture and do the job
Thank you for your help Brandon, great service and good quality product
Very good and efficient service
Covers seem bigger than measurements given as I informed I had already allowed the 1" extra
Not as many eyelets as ordered but overall the quality looks to be very good
Everything came as expected. Much better than anything we could find in the store.
A man of not many words, so I'll just add my experience with this company regarding a made to measure cover for my garden furniture was absolutely faultless!
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Very impressed with the quality and follow up on this order. The product fits very well - appears well made and I am happy with it. Thanks guys.
It is a well made cover that fits snugly, and it is doing the job of keeping water out of our cushion storage box.
Great communication re custom order, fantastic product and early delivery too.
The service was excellent, asked various questions before committing to making the cover. The completed cover is amazing quality and fits LIKE A GLOVE!
Great cover for my patio heater. Really robust and will protect it throughout the winter. Had a discount code so good value too
We have yet to use our cover as we purchased it gor next summer, do cannot comment on the product at this stage
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date