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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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After a mid communication, Covers and All bent over backwards to fulfil my order very quickly. I am extremely happy with the fit and quality of the covers. Thank you
Excellent thank you
The curtains are as described and work really well
No issues with order. Delivery took a little time and product seems ok and fits
REQUIRED A COVER FOR MY POTTING BENCH AS THIS WAS A GIFT FOR MY RETIREMENT. FITS PERFECT AND MATERIAL FAR BETTER THAN EXPECTED.
WOULD USE AGAIN AND WOULD NOT HESITATE IN RECOMMENDING
This is my first time using covers and all. I ordered 3 bespoke covers so was nervous that they'd fit. All were perfect and really good quality. Can't say how pleased I am after watching other covers rip within a year. I'm confident these will last many years. Will definitely order again and recommend
Quality product delivered fast, Will use again. Delivery was fast the product fit perfectly
Very efficient great service would be great to be able to view samples of fabrics
Not the first thing I have ordered from Covers and All. Always good quality and easy to order
Delivery was much quicker than estimate and products seem good quality and are perfect sizes.
Easy to order as instructions were clear. Goods delivered in a timely fashion and were well packed.
Slow internet pages left scrabbling around to finalise order…. Nearly ordered everything twice once the pages had caught up with my order!
Easy enough to navigate the web site and quick to order. Slightly worried before it arrived that the cover might not fit properly - needn't have - it was a great fit and really well made - very very pleased and confident that it will protect my garden furniture.
Very good so far. It is a Christmas gift delivered in time.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date