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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordered a clear tarp for my fish pond for over the winter. Excellent quality Thankyou
Got my custom sized Wood store cover and it fits great. Really high quality waterproof material and well worth the money
Its Looking a good purchase at the moment it fitted well and standing the usage from the dogs
Easy to order, fast delivery, good quality covers (strong material and well made). Thank you.
Easy swift transaction, thank you. Hoping they will weather well.
Simple to order and opportunity to make changes within a short space of time. Product arrived quickly and exactly as expected.
The ease of placing measurements to the speed of delivery. An excellent product and after-sales service.
Excellent product at competitive price custom built exceptional quality, excellent customer service in all aspects. Would definitely recommend.
The packaging and the tarpaulin were delivered with a hole right through.
As we had a booked a day for people to fit it over the barn my husband had to repair it using a large waterproof patch.
Not what we wanted as it was replacing one that had already been patched.
I was concerned even to the point of opening the product that it wouldn't fit given the complex shape of the garden swing seat we wanted to cover.
However, the designers came back and asked additional questions, then a plan. I made a couple of changes to the plan and a revised drawing was sent through.
The product fits perfectly and the quality of the stitching and fabric is possibly even better than we expected.
I have no hesitation in recommending this Company to others.
Oh…and it was delivered within a couple of weeks or so.
Thank you so much for your thoroughness.
Kind regards,
Andrew
Site easy to use and ordering straightforward. Item arrived quickly and was just what we wanted to protect the front of a log store.
Very easy site to navigate and enter cover dimensions. The cover was made to supplied dimensions and arrived early
Excellent product, 5 stars
Would happily advise anyone to buy for them
2 covers, absolutely spot on and such courtesy in their communications. 10/10. Thank you!
Order process very straightforward. Cover fits perfectly
Really excellent service ordering etc and the covers were great quality and all fitted as per spec. Would definitely would buy them again
Slower than expected and so found something else, but I have kept the samples as I might use Cover & All at a later date.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hello, Teresa. We want to reassure you that each product undergoes quality checks and is packaged securely to prevent any damage that may occur. We deeply regret any transit damage that occurred due to circumstances beyond our control. We recognize that you were forced to patch it and install it due to its urgency. If you have had the product and/or packaging damaged, we would appreciate it if you could send us pictures at feedback@coversandall.com. We will review them and offer you the best solution we can devise.