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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,506
value
72
shipping
73
quality
13,170
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14,507 reviews

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GB
1 review
0 helpful votes
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Very good so far. It is a Christmas gift delivered in time.

Date of experience: November 21, 2022

Seems easy so far!
November 3, 2022
Previous review

Seems easy so far!

Date of experience: November 3, 2022
GB
1 review
0 helpful votes
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As pictures
November 21, 2022

The item came, fitted well, colour was as described (charcoal).

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Great product
November 21, 2022

Easy to order great product does the job good value and arrived before the delivery date will order more

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Clear Tarps
November 21, 2022

Pretty good quality. Manufacturing tolerances are a bit loose, but otherwise ok.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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I'm very pleased
November 21, 2022

A very straight forward process for quite a complicated product.
I'm very pleased with the quality, I've received exactly what I requested.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Delivery Issues
November 21, 2022

Quick and easy to order, with all the right add-ons for the product. Not opened or installed the mesh curtains yet so can't comment on that.

The delivery was another matter with UPS getting address completely wrong and I had to do all the running around. Not impressed with whatever Route Planning software the local group were using but was completely useless.
I eventually tracked down my abandoned parcel 2 miles away - luckily I included my mobile number on the additional info for delivery and a complete stranger rang me up saying they had it.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Great quality at a great price
November 21, 2022

Easy to use website and a hassle free process from start to finish

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Everything is as expected for the price paid for a tailor made cover. The default drawstrings don't cinch up as easily as you'd like, but they're pulling against heavy material, so it takes a bit of effort. Not a big deal, just worth noting for anyone looking at fasteners, maybe there are better options.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Exactly what was ordered
November 21, 2022

The cover received was exactly what was ordered and delivered in the estimated time frame, so I'm very happy with my purchase. This is my second purchase or an order garden cover and I'm happy with how my precious one has held up over the last few winters.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Great Product
November 21, 2022
Updated review

Excellent. Very happy with the covers. I would recommend.

Date of experience: November 21, 2022

Very good, I made a mistake in the colour and could...
October 19, 2022
Previous review

Very good, I made a mistake in the colour and could not update it from the checkout so had to go back and re-enter all the dimensions.

Date of experience: October 19, 2022
GB
1 review
0 helpful votes
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Excellent value for a great cover
November 21, 2022

So impressed with this company. My garden sofa is a very odd shape but they guided me with the measurements they needed and produced a perfect made to measure cover. Really good value too, I've been looking for a cover for some time and this worked out cheaper than all the standard covers I've looked at in garden centres and John Lewis. Recommend.

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Good product
November 21, 2022

Comprehensive sample pack arrived making it simple to select product

Date of experience: November 21, 2022
GB
1 review
0 helpful votes
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Table cover
November 20, 2022

Good quality exterior cover as described. Good service.

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Details were checked
November 20, 2022

As an engineer I was impressed that the company came back to us to confirm our requirements and queried dimensions if they did not look correct. The result was that having provided updated information the products supplied were a perfect fit. Excellent service.

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Prompt and efficient service
November 20, 2022

Easy to order and simple measuring instructions
The cover is tough and durable. Only wish it came with foam as I kinda expected it would

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Excellent service again
November 20, 2022
Updated review

Easy to use but comprehensive website, we have used them before and always good.

Date of experience: November 20, 2022

Good experience, excellent instructions for measuring
June 17, 2022
Previous review

Good experience, excellent instructions for measuring.

Date of experience: June 17, 2022
Washington
1 review
0 helpful votes
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Great very well made cover
November 20, 2022

Great very well made cover, fitted perfectly, thanks. And delivered very quickly.

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Bbq cover
November 20, 2022

Excellent experience, great quality, arrived and fitted

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Tarpaulin
November 20, 2022

Easy to order and design my piece of tarpaulin.
Quick delivery.
I'm delighted

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Very Happy
November 19, 2022

Was impressed with the checking that my measurements for the chair cover were correct. Diagrams of the chair sent to me, showing where to measure, helped enormously. Quick delivery and cover fitted perfectly.

Date of experience: November 19, 2022