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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was impressed with the checking that my measurements for the chair cover were correct. Diagrams of the chair sent to me, showing where to measure, helped enormously. Quick delivery and cover fitted perfectly.
Excellent, very thorough with the measurements to ensure the fit was perfect.
The waxed fabric is not clear cos was a bit of a surprise but the colour is great, the waxed lining actually made the Cushing easier to put into the cover so very satisfied with the product.
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Very quick and efficient, excellent service
Very quick and efficient
Excellent service
Product just what I was looking for, cover fits the cushion perfectly. Quick service, highly recommended.
Obviously as the pictures show it complete most will think it comes with foam so very disappointed wasn't keen on the texture of the material either, felt more like it should be used in the garden
I have used lots of cheap covers over the years for my boat and they all wear out quickly in the rain and wind as they are too flimsy and not a great fit. This one fits exactly and is much better made than the cheap ones so should last ages and it looks great while doing the job.
Very good experience & fantastic product which fits very well
The final product is absolutely perfect and my client is really pleased. The ordering process was rather painful as comms were tricky with the different staff and confusion over emailing
Great product, perfect sides to our gazebo over the winter - so we can use it all year round.
Amazing experience and excellent product, perfect fit for the TV really great materials
Nice easy and efficient. Gave them the measurements and came as ordered.
Only downside was not being able to order the full range of accessories separately, like bundgie cables. You could when selecting other covers. So ended up ordering these from a 3rd party. Missed a trick there.
The whole process of ordering was very easy and I'm very pleased with the product and the buying and delivery process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Margy, we are sorry to note your disappointment with the product received. We are mainly in a cover business; however, we do understand customer's requirements and we have a different product for the cushion inserts on the website. Please find the product link for the same. https://www.coversandall.co.uk/square-rectangle-cushion-insert.html Moreover, while placing an order and adding the product on the cart page, website will show the Pop-up called "Add Square/Rectangle Cushion Insert with your cover" so customer can add the same if require. Upon checking the order details, you have just ordered a cover with us, and we have shipped out the same. As per your concern, we have processed the order with the same material as mentioned on the website. To get a better idea, we do provide an option to order the free material sample kit from the website so customer can order the same before placing an actual order. Please find the link for reference. https://www.coversandall.co.uk/swatch-kit.html If you have any other concerns, please feel free to contact our customer support team via call or chat.