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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered a bespoke cover and was really happy with the communication to ensure the dimensions were captured accurately.
The seat covers are well made, fit perfectly and look the biz!
I had one cover made to check out the quality of the covers. Really impressed going to have more made nor
Meet expectations. Quicker delivery than expected and a good quality product.
Your instructions were to provide exact measurement of item to be covered and that you would add up to 2 inches leeway. This you failed to do. The cover you sent was of exact size with no leeway.
Really fast to make a custom cover came in half the predicted time and its a quality item
Easy and straight forward to order. Goog quality and arrived when it said so
Would highly recommend
Much less expensive than I thought it was going to be.
Great product. Arrived quickly and well packaged.
Thank you
Ordered an outdoor curtain for our gazebo. It already has 2 solid sides but wanted a curtain for another temporary side for winter. Entered measurements into Covers & All, found the price to be excellent and the end result is a perfect fit which does the job well. Delivery was quite quick too. Thanks.
Very pleased with product and service. My only disappointment was that we were emailed an offer of 22% off of our next order. With this in mind we placed an order to replace all our outdoor cushion covers to match the first order. My wife placed our order including the discount code. The actual discount received was less than 10%! Explain please. Thanks. Roger Vango
It was a simple and easy process to order the products. The products arrived earlier than expected and fitted perfectly.
The check of measurements was greatly appreciated and goes beyond the service I was expecting. Prices are high, but I guess for the quality of product they are just about justified
The product is first class. It's just a pity the FedEx didn't leave it at the delivery address.
Hi Hywel, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.
Fantastic product! Brilliant size which allowed me to store more then my tree inside which was great! Super happy so thank you.
I was impressed by the care taken to ensure the measurements were correct. The goods duly arrived on time and fitted perfectly. Very pleased with my purchase
Excellent service and products, I have used both the readymade and bespoke services and have found the products to be excellent.
Perfect Table cover. Fits perfect, & great company to deal with.
Ordered custom turntable/mixer covers, appreciated the design being posted for approval to double check measurements, shipped and received ok, good quality,would buy again.
Easy to use website and good communication with the designers to ensure what they were making suited the BBQ. Pleasure to do business with.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order details, we have manufactured the cover same as per the ordered dimensions with the standard leeway as mentioned on the website. This is very unfortunate that you have faced an issue. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to reverify the details and provide the best possible resolution on the same.