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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered online but had no further correspondence with the company so unable to give a comprehensive review. Ordered, paid and package was delivered.
Covers arrived as expected matched to perfection with the memory foam I ordered from elsewhere I now have a fantastic cushion to sit on.
Returning customer due to excellent customer service and fantastic pricing
My patio heater was a horizontal double unit wall type, almost gave up trying to source a cover until I came across Cover & All, there was an option to send my hand drawn pic along with photo, I recieved back via e-mail a cad drawing with my cover outlined and sized, wow, really did not expect that, needless to say my cover is a perfect fit and looks great.
Always top quality covers supplied with no issues.
Bit of a pain having to write 50 characters in review
Easy to use website. Logical. Needed a bespoke cover. Easy to request your needs. Arrived in good time and I am happy with the quality.
I was pleased that the product arrived as expected, and it is a strong, good quality fabric
First class service would highly recommend, staff were so informative
Great service providing a free Swatch of fabrics brilliant idea
Good quality, perfect fit, good turn around time, very pleased.
We purchased a cover for our hot tub. Really good quality perfect fit highly recommend.
I am very pleased with this cover, it is an exact fit and well made. Will definitely use again.
We ordered a curved seating cover. The guidance on measurements was good and quality of the product received was excellent. Thankyou!
A great design process that allowed adjustments to be made before the final approval is given.
Made within a few weeks
Delivered very quickly.
Well packaged.
Materials and build quality are good
Zips top quality and will last, not rust or malfunction
Logo added
Great price.
Thank you India
Product and service great, haven't put product up as had an op, so will be a month before l can sort and get done
Excellent delivery and great quality, Easy to use website
Great people to deal with and I got to designed the cover as I needed it. They sent me a drawing before making it and got to say when I received it it's was better then I Expected
Easy to order but will reserve my opinion until order arrives
Arrived quickly and good quality and well made to requirements
Picture misrepresents size of cover very disappointing lucky to cover a branch
The cover arrived very well packed and fits well. The dogs are pleased with it too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine, we are sorry to not your disappointment. As we are in a custom business, every customer has their own requirements. Considering the same, we have provided an option to enter the custom size dimensions on the website. Also, we have provided an option called "How to Measure?" so customer can get an idea about the measurements. Upon checking the order details, it seems like the order has been placed with the by default website dimensions and we have processed the order as per the same. Moreover, website images are just for the reference. Furthermore, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. However, as you have faced an issue and shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.