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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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So happy with the outdoor cushion covers that Covers & All made for me. It was easy to order the custom size and fabric on the website and at a good price. They arrived well packaged and I am really pleased with the quality of the covers - precise sizing, well stitched and strong zips.
Ordered cushions for my garden sofas. The service was fast and efficient and the quality of the cushions is brilliant. Defo recommend them.
I chatted with the team first to ensure the product was right, the advisor was super helpful. So sorry, I can't remember her name! She talked me through the process and even sent her screenshots of my selection so she could check before purchasing
I am very happy about the purchase. I was a bit weary that it would not fit, but it fit like a glove
Designed to go over a cast Kindle Cracker (wood splitter), sizing spot on and a great quality product.
We look forwards to seeing how it lasts the test of time and the ever changing weather.
The cover turned up reasonable quickly and we're really happy with it.
Our house is south facing and we get a great deal of sun at the hottest part of the day. I have been looking on US and Aussie sites and discovered exterior blinds. We can not have awnings or shutters due to the style of the house. So I ordered an exterior roller blind, unfortunately we measured from the inside, not outside so we are having to change location for the blind. But was so pleased that I ordered another two.
Excellent product
Very happy with patio cover was very easy to sort out, but I probably didn't need as many tie holes at the bottom. But my fault.
Great - exactly want I wanted - prompt service. Easy to use website
Easy to order and arrived in reasonable time. Very happy with the final product.
This is the second item I have bought from Covers & All. It fit perfectly, was custom made and delivered super fast and the quality is better than any standard, pre-made tarp then I have bought in the past. Sending them a photo is recommended as they can see what the tarp is for and make the perfect fit.
Needed something to protect our chicken run from the elements and also to conform with the regulations regarding the keeping of chickens and bird flu. The sections of clear tarpaulin that I ordered were perfect for this purpose.
Very helpful and thoughtful staff. Got me to check image and measurements.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Chris, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.