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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was a good experience. The online descriptions of fabrics and measurements were clear and so the finished article was exactly as I had hoped.
Excellent product, well made, good price and arrived earlier than expected.
After lots of slow discussions on webchat, followed by loads of spam emails, finally ordered a premium blind.
Took 3 weeks to arrive and is anything but premium. No instructions. Feels like the chord will break every time I wind the blind up. Frayed edges etc etc.
Arrived on time and was exactly what we ordered
Very pleased
Easy to use website, kept informed of order progress. Very pleased with cover. Thank you.
Hi,
Thank you for managing to provide our compass cover.
Thank you for your rating! We're so glad to hear that you had a good experience with Covers & All, and we hope to see you again in the future. If you have any questions or need assistance, please don't hesitate to contact us.
Quick and easy as it should be happy with my cover made to measure, quality strong cover :)
This is the best cover we've ever had for our patio furniture. Plus, the delivery was super fast, especially when you consider that the cover was custom made.
Easy website to navigate, easy to design your custom covers. Really pleased with the quality and the fit.
Requested and received with 3 days. Excellent service and good quality samples
Easy to order good quality and excellent value with fast delivery
I bought a large bag for an artificial Xmas tree and it does the job perfectly. Exactly as stated on the site with strong material and the window is handy too.
Good product, plenty of additional extras available and prompt delivery.
I have purchased several covers for my outdoor furniture and cannot be more please with the quality of the product.
Make sure you measure correctly, I didn't and the team queried my measurements, they were right to do so and now have provided me with an excellent product, thank you team!
High quality well fitting should last for years. Very speedy delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jono, thanks for speaking up! We're sorry to hear that your experience with our customer support was less than stellar. We strive for excellence in both our products and customer service, but we know there's always room to grow. We've shared your feedback with our team and would love to make things right. Can you please send us some photos and details about the product issues you're facing at feedback@coversandall.com? Our team is standing by to offer the best solution.