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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good service all round, hoping this will last a lot longer being handmade to size
Yes easy to order online... First class goods service and delivery thank you
From ordering to delivery I was kept informed and when I received my seat cover I was delighted with the quality and fit.
Purchased 2 x dog crate covers. Came as per fabric described and measurements provided. Very pleased with my purchase
We had great service. I asked loads of questions and they were all answered. I double checked measurements more than ones to make sure and the product fits like a glove. Can't wait to order my next one.
Individually fitted pew bench cushion seat and cover with ties that is washable and good quality.
Easy to order, Simple to use web site. Product arrived on time and fits perfectly
I ordered a cover to go over my fountain which is an odd shape. It is great. We had a few emails back and forth until we got the design right for the shape and it fits perfectly. Thanks you
High quality- good service. You can buy cheaper but they won't be as good.
No problem with the order,arrived when it said it would
Have purchased many garden covers and as always perfect fit exceptional quality and much longer lasting than standard covers. Wipe clean material and very waterproof
Excellent product and timely delivery. The package was very well wrapped and secure and arrived in perfect order.
Easy process. A rapid response considering only samples requested. Impressive, giving the feeling that any order will be treated in a similar way.
The item was customised and easy to order.Our order was made posted from the USA and delivered within 5working days,We were absolutely amazed by the service provided and would use and recommend this company to all who need really top quality covers.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date