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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fantastic order process from start to finish. Quality product and fantastic customer service. Delivery faster then expected. 5 star
Excellent quality and great service. Very professional. Highly recommended
Products was.exactly.as.described.and.cut.precisely. Very.happy
It was difficult at first with communication but overall the service was very good
Although communication regarding measurements was good when talking on the phone some difficulty was encountered. The initial sales representative was unable to connect properly. I rang back and spoke with a different sales person who confirmed the company isn't actually in the UK. He then confirmed that the fabric used was cotton canvas. After a couple of days I decided to place an order and delivery was fairly prompt surprisingly as it came from overseas. Unfortunately it is a very heavy rubberised fabric not overly suitable for its intended used. But it does hang nicely and fits well. Overall well made.
Thank you for a exceptional service. Product well before expected delivery time. Very efficient and easy to order on line with no fuss. Very happy with the service and product and would definitely buy from the company again and recommend too.
Great quality - chose textured material. Not disappointed at all. Reasonable price and delivery on time- in fact a few days sooner. My patio furniture has been given a new lease of life.
Excellent easily navigable site -kept well informed about order progress -excellent quality cover -only suggestion would be to allow measurements in cms. Rather than inches
Super easy to customise canvas and grommets required.
Easy ordering process. Great customer service to ensure sizes given are correct. Very impressed with both telephone call and email correspondence. Quick delivery. Quality is of a high standard. Would recommend.
Have been looking for ages online for a cover for my smoker atop a larger table. Found the site online and they custom made a two stage cover, sloping at the front so rain ran off.
Very good website making the ordering process easy. Good quality product, fast delivery, highly recommended.
Good //////////////////////////////////////////////////////////////////////////////////////////////////////////////////// :// //
Easy to order these covers and great results!
Decent quality, not flimsy.
Very useful website, clear measurements provided and good description. Prompt delivery and a solid bag big enough for all my outdoor cushions.
I measured an outside cushion I e wanted covered. I was asked about the edging with detail I had over looked. The service was excellent! The cover arrived and fitted brilliant.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alan, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!