On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Could not place order for months due to the company not accepting Debit cards, had to place order through Amazon.
Very restrictive financial method. Must loose tremendous amount of busines
The design team were very helpful in the design of the covers, which are wonderful
Very good. Will use again. Kept informed, and speedy delivery
Good cover meets the requirements and fits the product the measuring system works well
Hand made and to a very good quality. Fits very well and saves the hassle of having to take the cushions in every night.
Cover is thick and fits our L-shaped garden sofa well. Ordering was simple with easy instructions of how to measure for correct fit. Delivery was a week longer than originally advised though.
Fabulous company would surely recommend the quality is excellent and trustworthy.
Very happy with communications received throughout the ordering and delivery process.
Easy to order and priced competitively. Overall very happy with our purchase and the service received.
Great covers, tailored to our needs, they fit our patio sofa, chairs and table perfectly. The process of specifying and ordering them was very user-friendly, overall we are very impressed by the service and pleased with the covers.
So far, all has been very easy. Appears to be a solid company to deal with.
Bought before. Top quality materials. Excellent product. Very quick delivery. Will definitely be using again.
The company were in touch with us about style and sizing regularly, just to make sure that they fitted properly and they certainly did.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tom, we are sorry for the inconvenience caused to you while completing the payment and apologize that our service does not meet your expectations. Though we have worked hard to make the order process easy to follow and try our best to provide the efficient service to every customer, we understand that there is room for improvement. As your feedback is important to us, we have passed the same to the respective teams to make the customer experience better.