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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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A customer experience that I always expect but rarely reciprocate elsewhere. Covers and all have never disappointed me with service or quality
This company is first class there products are just fantastic and the after sales were just great the overall experience was brilliant a no d I could not ask for more
My first attempt at ordering failed for reasons unclear. Trying to ring to discover why was v frustrating - waited for 15 minutes and was then cut off. Please do better!
Second attempt was successful.
I would recommend this company. The covers arrived quickly and fit perfectly.
Arrived quicker than expected and look great. They were the perfect size and the material is great for outdoor furniture, easy to wipe down.
Very easy to follow website instructions, had a courier issue but covers and all kept me informed, and the issue was resolved within 4 days.
Very easy buying experience. Good shipping times and communication really happy. Definitely recommend and will use again if needed
Picked a blackout roller blind for child's room. Ordered it with specific dimensions and it came a couple of weeks later. Item well-packaged in a tube with protective wrap.
I have to take some credit as I obviously measured well for the bespoke garden table cover - it fits perfectly and is extremely high quality. Very satisfied and so glad I found this company while searching.
I was struggling to find suitable covers for my Wharfdale PA speakers- Google search found Covers & All, & what appears to be the perfect solution.
Good info from online chat, delivery time too long. Ended up purchasing alternative. Have kept samples for possible future purchase if necessary.
Just want I wanted - they asked for all sort of measurements which ensures a perfect fit - fully waterproof and looks the business! Very, very pleased and would highly recommend - in fancy I already have
They finally turned up, a bit later than the predicted arrival time due to the original order being lost.
The web site is quite easy to use but really does need to be able to use metric measurements. We are old enough to remember ft & ins but most people in UK won't. It's the only criticism I have.
As an "Older" person and not into tec I found it ok on ordering AM just glad that they wanted measurements in inches and not that other silly way. Only observation I can make is that I would have liked information on when it was going to be delivered
Easy to navigate site. Good instructions to input measurements strait forward
I am amazed that you provide custom made weather covers for equipment left out to the elements. Your email was really easy to use and the whole process of ordering made very simple. Well done. I can't wait for my cover now. How easily pleased am I? Ha!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard, we are sorry for the inconvenience caused to you while placing an order and apologize that our service does not meet your expectations. As per your concern, the payment has been rejected due to the 3-D Secure process. There might be possibility that some of the added details were incorrect and payment gateway has rejected the payment. However, we can certainly understand your concern about the call. We always look forward to offering the fast and efficient service, however, in this instance, we failed, and we are extremely sorry for that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.