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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Amazing quality at a really good price would definitely recommend this company and wii certainly use them again.
Good very pleased with the covers. A week late but i was keep up to date on progress
Have not used this retailer before but I'm glad we did.
Ordered a pergola cover and garden furniture cover from them. Not cheap but certainly well made and good quality, Delivery for both items was under a week I would recommend buying from them
Both covers fit and are well made. Lots of attention to detail when drawing up the specifications. Although the BBQ cover ended up being slightly too long, I'm super happy. Better that way round rather than being too short. All in all an excellent service - I would recommend!
Very well made to my exact specification. I am very pleased
Price changed during ordering... bit odd.
Arrived ahead of schedule, no problems.
Couldn't understand the website so called agent. Second agent helpful.
Didn't understand first agent I spoke to because of accent
There was a delay in me getting the covers so took longer than expected but pleased with the final product. Thank you.
Extremely satisfied. Being honest I had not heard of Cover&all but would totally recommend.
All good thanks, begining I will say some one needs to look at the beginning of requesting a sample no where does it say what OZ Swatch kit do u require.
Its as if a computer was asked to phase the question
I ordered a table cover and a cover for an 'L' shaped bench. The designers suggested changes and additions to improve the standard shapes and checked that I agreed before going ahead. I felt they really had a desire to get everything just right.
We submitted our measurements, and a couple of photographs, and the cover was made exactly to our specification. The material is rugged and the machining and cutting is excellent.
Found Cover & All online and their custom covers are great!
Order went well, arrived quickly. Fits door well but bottom is not very secure so needed to buy magnetic tape to secure it and keep the kitten from
Escaping.
The fit isn't perfect but it's practical. I didn't expect it to be coming from overseas (India) and there were delays with customs which needed expediting due to my availability to receive. The print is smeared in places, looks like it must not have been 100% dry before folding. That said, customer services did contact FedEx about the customs delay and it did arrive when I was available to receive
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nathan, we are sorry to note your disappointment with the product received. We always perform a quality check on all products before they are shipped to ensure that customer will receive the product same as ordered. Furthermore, we can see that you have ordered the cushion cover and in this particular product there will be a 0" to -1" size variance on the given width/depth for perfect fit. The same is mentioned on the website product page into the "How to Measure?" section so customer can get an idea about the same. If you have any other concerns, please feel free to contact our customer support team via call or chat. Moreover, we are glad to know that you are happy with the quality of the product.