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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Was very straightforward; clear website and measuring instructions. I was asked to confirm the measurements too. All arrived in reasonable time.
Covers for sponge for outdoor garden furniture.
Excellent quality, material with robust zips.
The ordered covers fit perfectly for the measurements provided.
The items were delivered within a short time.
Overall, it was a brilliant service.
Thank you.
Really impressed. Made to measure and best dog car seat cover I've ever had. Can't fault anything about this company. Would recommend to others and use again.
The made to measure process is easy to step through. I got a bespoke product allowing me to cover all of my outdoor furniture with one cover. Excellent quality.
From start to finish I was kept fully informed of progress and any changes needed nothing was too much trouble. The product itself is excellent and just what I needed. I would recommend anyone to use this company.
Helpful company many thanks
Sent the material samples and was very helpful
Smooth from choosing a product to having my questions answered to ordering and receiving.
Sylvie didn't seem to quite understand my questions.
Ordered goods and received before time stated. No problems at all
Good service quick delivery very happy product fits good looks good happy with colour I chose
Feels good quality and durable although I have only just got it and we will see once the winter is here but looks and feels good and great that its made to measure.
Very good fit, perfect in fact strong material and good colors- I picked the grey. Very reasonably priced and buy from them again
Website easy to follow and clear guidelines on how to measure correct size were invaluable. Process was clear and simple.
Due to the item being an awkward size, I managed to get exactly what I wanted to the sizes I needed.
Quality was excellent and delivery fast!
Online chat was very helpful when I was enquiring so was the person on the phone. Quick n easy to use website.
Whilst it says I ordered a pizza oven cover, on this occasion the item I ordered was actually for covering up 45cm diameter limestone ball fountain, mounted on a stone pedestal. It's purpose is to stop the Autumn leaves from getting into the fountain reservoir, dirtying the water and clogging up the pump.
The beauty of Covers & All is that you can trawl through their designs until you find one that suits your particular purpose. If you can't find one, you can send them a drawing and they will make it. In my case the Pizza oven cover was ideal as it was the right shape to cover my fountain. I just changed all the measurements to suit what I wanted. It took a little over two weeks to arrive, and it fits perfectly.
This is not the first item I've ordered from this company, I have previously ordered a Pizza oven cover (that was actually for a Pizza oven), a cover for a patio sun shade, and a cover for a rotary washing line. All have been excellent quality and manufactured and delivered promptly.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date