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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I found the ordering process very easy with great instructions on what information was needed to manufacture my cover to the correct size. Delivery has been very quick and the product is of a high quality.
Always a perfect fit and top quality, many thanks once again
I have not long received my chair covers and was very happy when they arrived. They are made to measure and fit perfectly with a little extra space. The material is very strong and I expect it to protect the furniture through the winter. I am impressed!
I have now covered all our outside garden furniture. It looks smart and keeps it dry.
Got to be the most user friendly design site on the internet and great value too! My second purchase here.
Pretty good experience to get a cover to fit any shape of table, would definitely use this company to provide protection to other outdoor furniture and objects we have. They have perfected the art of making protective coverings bespoke to order and delivering them very fast. Much better than buying an ill fitting cover at your local garden centre and not much more expensive
Easy to order, good level of order confirmation, would use them again
Really happy with my table cover. It will protect my marble table through the winter and save me from the usual clean up job in spring
Perfect fit for my classic speakers. Being made to measure makes such a difference the piping and colour scheme also looks great too.
Extremely happy with my cover for my log shed. The logs will stay nice and dry through the winter
I thought the after sales, prior to shipment to ensure the best possible fit, was excellent. It proved you were carefully examining images of our patio furniture supplied v's dimensions I had provided. Great service all round and product looks great too!
Great service! Delivered promptly!
Friendly, helpful on the phone assistance with the order!
Good price prompt delivery. Quality product. First class.
From ordering to being advised of delivery and receiving the covers everything went seamlessly. Couldn't be happier.
This is the 2nd time using this company and never disappointed. They are top notch and provide great quality products. I highly recommend using them.
Having to replace my seat covers on my sailboat I found this company and was the best price for the best quality. Now that I have replaced the old ones I am happy with the results. Good company and great communication.
Good value products, perfect fit and prompt delivery with good communication throughout. Thank you!
Super easy to order and design your products online. Would definitely recommend.
Delighted with the easy way the products can be found. Great prices also helped.
Well made quality item. Very happy with product and service, thank you.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date