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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had to chase the order up after a few weeks. It came and I was pleased. Rain cover was nicely finished, good quality and fits well.
Hey Debbie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Brett! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I used the website because I couldn't find a coffee table cover to meet the dimensions of my table. I measured and uploaded the size and receive a great quality cover for the table - well worth the competitive price. Just a suggestion but would be useful to prove some advice on adding additional length for ease of putting on and taking off the cover. My fault entirely but ended up ordering a cover that's really tight to put on and take off.
Thank you for your positive review! We're glad to hear that you are pleased with the quality of your table cover and that our website met your specific needs. We appreciate your suggestion about providing advice on adding additional length for ease of use. We'll consider this to help future customers. Thank you for choosing us, and we hope to serve you again!
Easy to order and everything was explained really well making the process smooth
Hey Lucy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Really pleased with our purchase of outdoor vinyl curtains, seem very robust, true to size and great quality.
Hey Guy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, fast delivery and looks good as a cover for the outside garden table
Hey Carole! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers are generously sized when compared to the measurements I submitted.
The comment 'plus a bit' for easy removal and fitting is more than I expected.
Better than way than too small though;-)
Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Raul! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I wanted a cover for my metal framed three seater couch which would let me store all the cushions from the single chairs and stools underneath it. I measured the couch as the website instructed, chose the colour of the material, the type ties for the feet and sent off my order. The cover arrived made of a good thick waterproof material and it fitted perfectly. All cushions are now protected from the rain and the cover can't blow off due to the clips around the legs. I would highly recommend this company.
Hey Wendy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The follow up to check the measurements I provided was very, very reassuring. The end result was perfect as a result.
Hey Bryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
East to order and delivery was quicker than first indicated.
Hey Jan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was straight forward process: input dimensions, pay and just wait for the item to arrive. The quality of the product is great, thick material cover, fits perfectly as well for what it was intended. I will be placing another order again for another gazebo/marquee I have.
Hey Andrius! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The two cushion covers arrived tightly packed and in good condition. The colour was perfect. Unfortunately, I chose the wrong material – a canvas-like fabric. However, we are still using them, and they're absolutely fine. I'm not sure how clear the fabric selection was on the website; I don't remember.
Hey Steve! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with being updated constantly on the progress of my order. Very professional company
Hey Tina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service with very good quality products. This is our third purchase for items in our garden
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Straightforward sizing and ordering, easy payment options, what's not to like, very impressed.
Hey Andrew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Barbara! We are sorry for any inconvenience that has been caused to you. We are pleased to hear that you are satisfied with the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!