Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 12th among Home Decor sites.
Instant Feedback
Great service and and always
In contact with us by e-mail step by step
I needed to reply to mock designs and reply function did not work - very frustrating. I needed to call customer service for a work-around.
Hi Deb, we're sorry to hear that you found our website difficult, and we apologize for any confusion caused by our team. Your feedback is important to us, and we’re committed to addressing your concerns. We’ve shared your input with the relevant team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure your experience with us is a positive one!
I try to "buy local" and support Canadian businesses. The website is very slick as showing the "location" as in Canada. This site makes you assume the manufacturing is in Canada.
I assumed that the base materials could be procured overseas but the assembly would be completed by Canadian operations. Shipping originated in India. Very unlikely to order again.
Hi Gary, thank you for sharing your review. We’d like to clarify that our products are manufactured both locally and at overseas facilities that meet our strict quality standards. The shipping location for any order depends on several factors, including current order volume, the selected shipping method, and the specific products ordered. This is why we don’t list the exact location of our manufacturing units. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure you have a positive experience with us!
Product seems good. Fits table well. Repels rain although some condensation between cover and table. Need to see how it does in the winter. Order and delivery all worked well.
Hey Lynne! Thank you for sharing your experience as a first-time customer! We're glad to hear that the cover fits your table well and is performing as expected by repelling rain. Condensation can sometimes occur, especially in changing weather conditions, but it should not affect the overall protection. We’re eager to hear how the cover holds up through the winter don’t hesitate to let us know! If you have any questions or need assistance, we’re always here to help.
Came when expected
Product is to spec
Again mention how thick and tough they are
Hey Scott! Thank you for your positive review! We’re delighted to hear that our products met your expectations and stood out in terms of toughness compared to what's available at hardware stores. We always strive to deliver high-quality, durable products, and it’s great to know you noticed the thickness and toughness. If you have any other feedback or questions, feel free to reach out anytime!
Covers and All always has the best customer service and we have ordered 3 times with them because of it!
Hey Robyn! Thank you for your continued support. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered this to cover my carport for the window. Did not want just an ugly tarp. This one was perfect with a vlear window in it. Looks great.
Hey Denny! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wanted a custom order with grass posts but it became a little too complicated for me as the team asked several questions and photos. There were a 2-3 days delays between my answers and additional questions which made the production process longer. Don't get me wrong... they were doing a great job to ensure the cover would fit my set up but as the grass posts were a temporary solution for me, I finally decided to go with a more standard solution with concrete anchors to attach the cover. Once the order was processed, billing, production and shipping all went without issue.
Hey Sylvian! Thank you for your detailed feedback! We're glad to hear that the overall order experience went well despite the initial complications with the custom design. We appreciate your patience during the back-and-forth and are happy to know the final solution with concrete anchors worked out smoothly. If you need further assistance in the future, don't hesitate to reach out. We're always here to ensure your order is just right!
Nice website easy to navigate
Tarp came exactly as ordered
Shipped on time
Excellent quality
We opted to have extra grommets and webbing and are very happy with the product
Hey Joanne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Voir si tout sera à mon goût à la reception==> bien ce fut parfait
Hey Lucie! Thank you for your order! We're excited for you to receive your items and hope everything meets your expectations upon delivery. If you have any specific concerns or questions in the meantime, feel free to reach out. We're here to help!
Great product, fast delivery. Will order future product from Covers & All.
Hey Bill! We are delighted to hear that you are pleased with our product and prompt delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Ordering was easying. They even contacted me with a recommendation to make the final product better and did it at no extra charge. Completion and shipping times were reasonable and quick. Quality is excellent.
Hey Kimberley! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent capability to customize cover for our outdoor kitchen space.
Hey Olivia! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love this place! Easy to use their site and place orders. Perfect!
Hey Jodie! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered it, they sent it, it put it on the pool. Pool is now covered. It does what I wanted it to do.
Hey Mitchell! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Based on our previous purchase of a BBQ cover, we had also purchased a matching one for our patio table.
Hey Zdenek! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was OK but, I do not have any copy of receipt of purchase or confirmation of order as no email was ever sent to me.
Hi Norm! Thank you for your review! We sincerely apologize for any inconvenience caused. We can see that a confirmation email was sent, but sometimes these emails can end up in your spam or junk folder, so we suggest checking there. We also noticed that you reached out to us by phone, and we have resent the email to you. If you still have any concerns, please don't hesitate to reach out to our team. We're here to help!
An overall great experience dealing with this company. Will highly recommend this company.
Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very satisfied for the quality and service. Hope more color options provided to choose if possible
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product didn't come for a long time so I called and they sent it right away
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Johanne! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!