Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 12th among Home Decor sites.
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The team at Covers and all is very helpful especially when you need custom work done with high quality materials.
Order was fast and complete and I am satisfied with the product
Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I sent an email and Varun Mehta responded promptly with a quote. I then however in revisiting the site, saw that I could have the covers sloped so I added extra dimensions and changed the design, ordering on the site.
Thank you for your kind words and for highlighting your experience. We're glad to hear that you received a prompt response with a quote! It's great that you were able to revisit the site and customize the covers to your preference by adding the sloped design. If there's anything else we can assist you with during the process or if you have any further changes, please don't hesitate to reach out.
Too many questions on tbis survey. Cut ir down ans ask 1) would they refer and 2) any issues and 3) overall star thats allu need
Hey Paul! Thank you for your feedback regarding the survey. We appreciate your suggestion to simplify the questions! We'll take this into consideration as we continuously work to improve the experience for our customers. Your input helps us make meaningful changes. If you have any other suggestions or need further assistance, feel free to let us know!
I've always ordered their best fabric and it's excellent, very durable and waterproof. In total I have 9 covers for various outdoor furniture with half fitting well but a few that are too big. For example I have one for a cooler that is 16" x 32" and they added almost 3" to both dimensions, now the cover drapes across the ground and with wind the bottom will most likely fray. My suggestion to anyone ordering is that you take at least 2" off the height to avoid this issue.
Hey Drew! Thank you for sharing your experience with our products and for your continued trust in our best fabric options. We're glad to hear you're pleased with the durability and waterproof quality of the covers! We also appreciate your honest feedback about the sizing. While we do provide a standard leeway to ensure ease of fit, we understand that it may not always suit every piece. Your suggestion to take 2" off the height is valuable, and we will take this into consideration for future improvements. If you have any concerns about the existing covers or need assistance with adjustments, feel free to reach out. We're here to help!
I purchased three of these tarps to enclose my terrace in the hopes of extending the seasonal use of the area. You would expect them to be packaged in a manner that allowed for an easy unpacking but it was quite the opposite. They were piled together then folded over three times and then rolled. That made it VERY challenging to unpack. It took longer to unpack them then it did to install them.
The tarps are extremely crinkled which severely impacts their clarity. I've tried to get the wrinkles out to no avail. The grommets are not equally spaced and the lengths with each tarp are uneven; one is the right length but the other two are short. I assumed the tarps were machine made but it appears they aren't, hence the lack of size precision. They are made in India so perhaps they are individually manufactured.
Overall I am very disappointed with the tarps. The cost was good but everything considered, I wouldn't recommend them.
We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Great, easy process. Would shop with them again. Ordering and delivery were fast and simple.
Hey Sarah! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Purchased the heavy duty cover. Very robust and will last a long time, only issue is the cords at the corner don't synch up very well. Probably not a big issue as they are heavy enough that they will likely not come off.
Hey Terry! Thank you for your review! We're glad to hear that you're pleased with the durability of your custom BBQ cover and that it meets your expectations in terms of robustness. We appreciate your feedback regarding the corner cords and will certainly look into this for future improvements. If you have any concerns or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!
Well made, robust, excellent product. Would highly recommend.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great except we were not able to look at swatches for the Premier blinds there seems to be a mix up on the site. If we choose Premier it takes us to Classic. It was quite confusing.
Hey Les! Thank you for your review and for bringing this issue to our attention. We apologize for the confusion regarding the swatches for Premier blinds and the mix-up on the site. Our team will look into this promptly to ensure the swatch selection process is clear and accurate. If you need further assistance with selecting the right swatch or anything else, please don’t hesitate to reach out. We appreciate your understanding and thank you for choosing us.
Amazing! The cover had a staring dimension and they did it perfectly
Hey Sandra! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
They made me feel good about ordering and got back to me in any questions I had.
Hey Nicole! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wasn't able to apply the discount to our order. On a Product note, the fit and colour tie in great to our existing outdoor furniture and we like the fasteners to tie them.
Hey Neville! Thank you for your review! We’re glad to hear that the fit and color of your covers complement your existing outdoor furniture, and that you find the fasteners helpful. We apologize for the issue with applying the discount to your order. If you'd like, we’d be happy to assist with any future purchases or help resolve the issue for you. Thank you for choosing us, and we look forward to serving you again!
Wasn't able to apply the discount tonorder
The product was made quickly and to spec but it took forever for the shipping to get it to me. I was also surprised to learn that it came from India, hence the long delivery time (came through 4 countries before it got to me)
Thank you for sharing your review, and we’re glad to hear that you're satisfied with the product and plan to order from us again! We always aim to produce items to spec and as quickly as possible, though we apologize for the extended shipping time and the unexpected international routing. While some of our products are made in India, we recognize the importance of a smooth delivery process, and your feedback is invaluable in helping us improve. We appreciate your patience and look forward to serving you again soon!
We have now placed two orders with Covers and All -one was for new covers for our outdoor patio furniture cushions, and the other for our chiminea. The outdoor cushion covers are now four years old and standing up extremely well waterproof and fade proof. The chiminea cover just arrived, but also looks like it will stand the test of time.
Hey Camilla! Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Covers & All has been so positive over the years. It’s fantastic to know that your outdoor cushion covers have held up exceptionally well against the elements for four years! We appreciate your continued support and are glad to hear that your new chiminea cover looks promising as well. Our goal is to provide durable and high-quality products that stand the test of time. Thank you for choosing us, and we look forward to serving you again in the future!
Super grandeur respecter
Bon matériel
Belle expérience
Hey Richard We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good overall experience, lots of communication on making sure measurements were right.
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Experience was great. Good prices. No problems with the ordering or shipping.
Hey Ralph! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service and and always
In contact with us by e-mail step by step
Hey Johanne! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I needed to reply to mock designs and reply function did not work - very frustrating. I needed to call customer service for a work-around.
Hi Deb, we're sorry to hear that you found our website difficult, and we apologize for any confusion caused by our team. Your feedback is important to us, and we’re committed to addressing your concerns. We’ve shared your input with the relevant team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure your experience with us is a positive one!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!