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CoutureCandy

How would you rate CoutureCandy?
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California
1 review
0 helpful votes
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Got compliments all night! Thank you!
June 2, 2019

Thank you for selling my dream dress and being a part of my perfect prom! I had such a fun time and received so many compliments! Thank you again!

Date of experience: May 31, 2019
New York
1 review
0 helpful votes
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The dress is beautiful the only problem was it was very long and had to pay another $100 to have it hemmed. I received many compliments

Date of experience: July 29, 2019
California
1 review
1 helpful vote
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Customer service
January 8, 2020

Not good customer service and return policy when I purchased an item an wanted to return it they did not refund me because it was not within 15 days

Date of experience: January 6, 2020
Indiana
1 review
0 helpful votes
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Completely satisfied!
May 10, 2021

Super quick delivery! Quality product! Designer product as described and marketed! Smooth transaction!

Date of experience: May 10, 2021
Texas
2 reviews
1 helpful vote
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Eptx
September 15, 2022
Updated review

Is easy to navigate and to make the transaction. Would like to find dresses for curvy. I have to order a size up due to I am D cup.

Date of experience: September 15, 2022

Great customer service!
February 3, 2021
Previous review

Great customer service!

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Great purchase experience
March 29, 2024

Item arrived in promised time frame with shipment notifications and tracking. Love the follow up to be sure it was received.

Date of experience: March 19, 2024
Philippines
1 review
1 helpful vote
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Excellent Customer Service
April 20, 2018

Customer Service was excellent. I was assisted greatly. Dress was gorgeous! Will order again for my next event.

Date of experience: April 19, 2018
Connecticut
1 review
4 helpful votes
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Unless you know exactly the make/model/size/color of what you want-stay away! You will not get your money back!

Date of experience: May 4, 2018
Illinois
1 review
0 helpful votes
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Beautiful dress
September 6, 2018

The dress is even more beautiful in person! My daughter is thrilled. It is for her Senior Homecoming.

Date of experience: September 4, 2018
California
1 review
1 helpful vote
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Fits perfectly!
March 23, 2019

Very awesome experience. Got them on time for a very special event. The customer service is very helpful.

Date of experience: March 22, 2019
Chile
1 review
0 helpful votes
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Good service, beautiful dress
September 9, 2019

Overall buying process was easy. I liked the dress. Good quality. Good price. Product was delivered on time.

Date of experience: September 6, 2019
District of Columbia
1 review
0 helpful votes
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Clothes were too tight unfortunately.
August 29, 2021
Updated review

Too tight... should have ordered a size up. Clothes are very expensive too and are 'final sale' unfortunately

Date of experience: July 30, 2021

Great experience so far
July 23, 2021
Previous review

Great experience so far. Now waiting to see how items will look like.

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Bridesmaid dress was pretty
March 4, 2022

It was Easy and convenient to browse and shop. The site carries many selections and they were affordable.

Date of experience: March 4, 2022
Nebraska
1 review
0 helpful votes
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Best deal on perfect dress!
February 13, 2021

Saw dress in a brick and mortar store in Nebraska for $409. Found same item and color here for $119. It's perfect!

Date of experience: February 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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This dress is beautiful
May 6, 2021

I was looking online fir this style dress and this one came up It happened to be on sale... I love it

Date of experience: May 6, 2021
Arizona
1 review
0 helpful votes
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Fast shipping!
October 12, 2021

The shipping time was absolutely amazing. Checkout went smoothly. I was excited when you had what I was looking for in stock.

Date of experience: October 12, 2021
Illinois
1 review
0 helpful votes
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Terani dress
February 25, 2023

Wrong style of dress. Wrong design and color. Customer care is very good though and will honor a refund of my purchase

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
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Excellent
April 25, 2023

Staff called to ensure that it was me who bought the dress and it was not a scam. Very courteous and helpful.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Don't buy from there
September 18, 2023

I bought a dress they want to give me a store credit I sent pictures befor I sent it
Now they are saying they will not return it
It don't have the tag
And it came without tags

Date of experience: August 19, 2023
New York
1 review
0 helpful votes
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Great!
April 25, 2021

Great! The company went out of their way to help me and get my dress In time for my dress! I appreciate going above and beyond for me!

Date of experience: April 25, 2021

Overview

CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company responds to reviews on average within 4 days

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8,421 reviews