Thank you for selling my dream dress and being a part of my perfect prom! I had such a fun time and received so many compliments! Thank you again!
The dress is beautiful the only problem was it was very long and had to pay another $100 to have it hemmed. I received many compliments
Not good customer service and return policy when I purchased an item an wanted to return it they did not refund me because it was not within 15 days
Super quick delivery! Quality product! Designer product as described and marketed! Smooth transaction!
Is easy to navigate and to make the transaction. Would like to find dresses for curvy. I have to order a size up due to I am D cup.
Item arrived in promised time frame with shipment notifications and tracking. Love the follow up to be sure it was received.
Customer Service was excellent. I was assisted greatly. Dress was gorgeous! Will order again for my next event.
Unless you know exactly the make/model/size/color of what you want-stay away! You will not get your money back!
The dress is even more beautiful in person! My daughter is thrilled. It is for her Senior Homecoming.
Very awesome experience. Got them on time for a very special event. The customer service is very helpful.
Overall buying process was easy. I liked the dress. Good quality. Good price. Product was delivered on time.
Too tight... should have ordered a size up. Clothes are very expensive too and are 'final sale' unfortunately
Great experience so far. Now waiting to see how items will look like.
It was Easy and convenient to browse and shop. The site carries many selections and they were affordable.
Saw dress in a brick and mortar store in Nebraska for $409. Found same item and color here for $119. It's perfect!
I was looking online fir this style dress and this one came up It happened to be on sale... I love it
The shipping time was absolutely amazing. Checkout went smoothly. I was excited when you had what I was looking for in stock.
Wrong style of dress. Wrong design and color. Customer care is very good though and will honor a refund of my purchase
I bought a dress they want to give me a store credit I sent pictures befor I sent it
Now they are saying they will not return it
It don't have the tag
And it came without tags
Great! The company went out of their way to help me and get my dress In time for my dress! I appreciate going above and beyond for me!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.