business logo of CoutureCandy

CoutureCandy

How would you rate CoutureCandy?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Araceli L.
Unfollow Araceli L.
Send Message
Share Review
Report Review

Amazing
August 7, 2024

I loved it since I first put my eyes on it. Exactly what I was looking for, for my son's wedding

Date of experience: July 28, 2024
California
1 review
0 helpful votes
Follow Heather Q.
Unfollow Heather Q.
Send Message
Share Review
Report Review

Order as expected!
April 1, 2024

Order arrived as expected! Only thing is that I was never able to track shipping so I didn't know when it would arrive. Thankful it did though.

Date of experience: March 22, 2024
South Carolina
1 review
0 helpful votes
Follow Leci L.
Unfollow Leci L.
Send Message
Share Review
Report Review

Online formalwear
February 12, 2024

First time ordering from candy couture. Easy experience, quick shipping & dress was the same as the one tried on in store at a much lower cost.

Date of experience: February 12, 2024
New York
1 review
0 helpful votes
Follow K E.
Unfollow K E.
Send Message
Share Review
Report Review

Generally good.
August 6, 2024

I had no issues with customer service. The dress came on time with no issues.

Date of experience: July 27, 2024
Nevada
1 review
0 helpful votes
Follow KATHY C.
Unfollow KATHY C.
Send Message
Share Review
Report Review

DO NOT BUY
December 27, 2023

Cheap sand paper quality dress, nothing like the photo, left trail of sequin everywhere, they do not give refunds, read the policy. Never again

Date of experience: December 20, 2023
Nevada
1 review
0 helpful votes
Follow Courtney K.
Unfollow Courtney K.
Send Message
Share Review
Report Review

I ordered my wedding dress and fell in love with it when it came. Online it said it was guaranteed three day shipping. A week later and my dress still wasn't shipped. After emailing back and forth they finally expressed shipped it. When I received it it was in perfect condition and quality but to big I decided to return it. I had it three day shipped and after they received it I was issued store credit. I then ordered a different dress and my credit card was charged due to the store credit issued not being valid yet. After going back and forth about a refund for my card and the store credit being active it took over a week to get an update from their "back office" approving the dress was in good condition and I could get a refund even though the dress has been there for two weeks and I was issued store credit that apparently I couldn't use to repurchase something. When you reorder using store credit there's a no return policy. My second dress was almost 80 dollars cheaper and I was charged extra fees for repurchasing a new dress using my Money! So that I had zero credit left over. If you order from there which I highly recommend you do not! Don't expect a easy return without a fight.

Date of experience: December 9, 2019
Maryland
1 review
1 helpful vote
Follow Latonia S.
Unfollow Latonia S.
Send Message
Share Review
Report Review

Great service. Great fit!
April 9, 2019

I ordered a Terani Couture gown for a holiday ball in Dec 2018. Not only did it arrive on time, the fit and quality was superb.

Date of experience: April 6, 2019
California
1 review
0 helpful votes
Follow Eunix H.
Unfollow Eunix H.
Send Message
Share Review
Report Review

Pleasant Shopping Experience!
April 30, 2019

Couture Candy has many options. They carry a good variety of sizes and the dresses are good quality. Will definitely buy again from this Site!

Date of experience: April 26, 2019
Washington
3 reviews
0 helpful votes
Follow Julius H.
Unfollow Julius H.
Send Message
Share Review
Report Review

The package arrived earlier which was great. My arms and bust was a little too big so i'm getting it tailored. I would consider buying though.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
Follow Sheli H.
Unfollow Sheli H.
Send Message
Share Review
Report Review

If it does not fit TO BAD ITS YOUR
July 14, 2023

Dress ran small would have been nice to offer at least store credit to order something else but if it does not fit it's yours.

CoutureCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
Massachusetts
1 review
0 helpful votes
Follow Prudence I.
Unfollow Prudence I.
Send Message
Share Review
Report Review

Best price ever
June 30, 2019

Customer service was wonderful, they helped me get the correct size for my dress.
Best price ever, I took advantage of the sale prince!

Date of experience: June 27, 2019
New York
1 review
0 helpful votes
Follow Gianna X.
Unfollow Gianna X.
Send Message
Share Review
Report Review

Quick, great price, with a wide selection Will definitely come back and look among your many other selections for even a hot dinner out thank you

Date of experience: April 22, 2021
California
1 review
0 helpful votes
Follow Grant U.
Unfollow Grant U.
Send Message
Share Review
Report Review

Read fine print!
August 18, 2022

Return policy is horrible, make sure to read the fine print on returns before you purchase from them. We had to pay a 50% restock fee, ridiculous!

Date of experience: August 18, 2022
Oklahoma
1 review
0 helpful votes
Follow Immaculate E.
Unfollow Immaculate E.
Send Message
Share Review
Report Review

Best dresses ever for me
July 21, 2022

I love shopping at couture candy because of the best quality of clothes they sale and delivery is always on time. Also good customer care.

Date of experience: July 21, 2022
Wisconsin
1 review
0 helpful votes
Follow Cyntbia I.
Unfollow Cyntbia I.
Send Message
Share Review
Report Review

So far fantastic.
November 29, 2021

Dress did not fit and am sending it back. Customer service so far is great.
I loved the dress but sizing was off

Date of experience: November 29, 2021
Pennsylvania
1 review
2 helpful votes
Follow Lynn O.
Unfollow Lynn O.
Send Message
Share Review
Report Review

Great communication skills
April 4, 2019

My dress took months to come in, the staff would call and give me updates often.my dress came exactly how I wanted it

Date of experience: April 1, 2019
Oregon
1 review
0 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Send Message
Share Review
Report Review

Terani dress
March 9, 2023

Tried to get help with returns and exchanges.
I'm not getting any answers. The dress is beautiful, but the measurements are way off..

Date of experience: March 9, 2023
South Carolina
1 review
0 helpful votes
Follow Yvonne R.
Unfollow Yvonne R.
Send Message
Share Review
Report Review

Loveeee
May 1, 2018

I was able to find swim that was sold out on the actual merchants website! Their shipping is also super fast! Love it!

Date of experience: April 28, 2018
Tennessee
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Send Message
Share Review
Report Review

Sherri Hill Dress at Couture Candy
April 14, 2022

I have purchased from Couture Candy several times. I always get great communication and fast delivery. Also nice not paying sales tax.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
Follow Shirley G.
Unfollow Shirley G.
Send Message
Share Review
Report Review

Supeeeeeer Nice
May 11, 2018

Online shopping was never been this exciting! No hassle and everything is exquisite, from the products to the services! I love it!

Date of experience: May 9, 2018

Overview

CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company responds to reviews on average within 4 days

Instant Feedback

8,421 reviews