This website is scammer, once they have your payment information they will keep charging your credit card if you forgot to de-activate your account. My account has been charged over 5 years and I didn't notice it until recently.
Misleading service. When you become a Premium Member you have a certain Number of Unlocks, which allow you to unlock Answered Questions for Tests. When these are used up you are given the Option to buy additional Unlocks.it has been almost 2 weeks and I am not able to buy additional unlocks. Customer service as well as the so called Tech Support are incompetent, imply the problem is caused by the Bank... all they want is your Membership Payment... A Report with uthorities has been filed on there behalf.
Even if your ratings are above 85% and you have not violated any of the rules, they will simply block your account saying that 'you are providing direct answer without explanation'.
Why don't you miserable people let students decide what answer they like or not?
The way you treat your tutors is pathetic. You don't think twice before removing a tutor who is consistently answering 20-30 questions a day with 85% + positive ratings.
That is why top tutors from Chegg don't prefer your platform and because of this students are not getting proper answers in course hero due to your stupid and nonsense policies.
This site is routinely kicking out tutors for no substantial cause. I have a PhD and a BSc but they will just trash you out for no reason. My current rating is 89% with only 3 unhelpful ratings. They locked out my account once I can cash out so that they will not pay me my remaining money. The site is okay prior to cash out. What a waste of time! This is their way to get profits by removing tutors routinely without a separation notice to keep their remaining balance. Still I am grateful for all the Helpful ratings but this is definitely a scam.
I got course hero thinking i would only pay 9 dollars per month. They have taken 119 dollars and i had to call my bank to get my finances sorted out. At first i thought it would be worth it but then the tutors didn't get back to me until after ONE DAY from the deadline of my homework was due. What a waste of time. 111 tutors reviewed the question and only one ended up answering a day later, course hero is not it guys, don't waste your time, energy and effort on this scam.
This website has been scamming students of their money with no option to cancel subscriptions. I know this because I used to be one of the students. Over the course of time, I became a tutor at their platform and they have stolen from me more than $1700. They close the account when the money matures and give you no explanation whatsoever. I have also seen reviews from different writers who claim the same. However, upon thorough research, I have found out that they open accounts in specific countries where the English language is neither official nor national just to sell them to writers in bulk and take the money afterward. And since they won't stop doing this, here is my vow; I will purchase the accounts and give the students hell. If they think they have seen it all in accordance with terrible writing then they have something else coming... Adios
It's just not worth the money. Answers are usually copy and pasted off existing solution manuals. Unlocks are very stingy and limited. When uploading to gain unlocks, the time it takes to actually earn those unlocks is usually too long and I've already run out of time to complete the assignment. Chegg is slightly better at giving step-by-step solutions, but a lot of the time you just can't trust the answers. Nothing compares to asking for teacher for free help, studying harder and more consistently and not leaving things to the last minute.
I cancelled, and then (four months later) had to cancel again. This company lists their address as being in California, but I highly suspect that they are actually located in India, with corporation paper sitting in a lawyers drawer in California. The customer service person could not give me to correct name of the California city in which they supposedly reside. I've noticed that the positive reviews seem to originate in India. Services that prey on people (especially students) are a plague to the world. (Wish I could give a lower score)
I strongly advise against becoming a Course Hero tutor. Many tutors have had the same experience - they begin working and are given positive reviews. Once they have some money ready to withdraw, their account is closed with no reason provided and no way to access their earnings. It is a scam. They steal your money. Read other reviews for further evidence.
I had to get some help with a coursework as my time is quite limited with work, family, home commitments. So tried getting some material to compensate for the time and paid these guys to help me. All they did was to give me a bundle of corrupted PDFs and running away with my hard earned money. I'm writing this to warn everyone of my experience. Please don't waste your time and hard-earned cash. Shop elsewhere and save your energy and distress.
You are better off becoming a beggar than becoming in this platform. You will work and once your earnings are substantial they will find a reason to lock your account for good. It caan be any reason of their choosing. They can even say your "handwriting" is bad just so they can take your money for themselves. Do not bother with this platform. Students should also stay away since you cannot cancel the subscriptions and they mistreat their tutors.
As a former tutor, I guarantee that Coursehero just exploits tutors and students. Don't even think of applying and sending your personal information to them. They treat tutor unfairly such as providing free work for them.
The coursehero team (stephen the moderator) i a bunch of racists. Who are out to exploit the men and women of colour. The site also charge students expensively for substandard services. They never pay their tutors... they instead call me fraudsters and black thieves
I do have a premium membership, but suddenly they stopped my account. I am unable to see, and I sent them messages but got no reply. Really frustrated. They did well in one month, but now no response. Is anyone facing the same problem?
This site is a scam, they take your card details. Don't do it! Within 3 days of paying $6,99 for access to a document, which was rubbish by the way, my credit card was used illegally for thousands of dollars.
So disappointed in this website, iv has nothing but trouble with them since the day I bought it, not only is it a scam but it's a money grab. None of the content is accurate or right. Also they make you pay and then you only get to look at 30 documents a month! Do not pay for any of this! Ridiculous
I attempted to cancel immediately after my daughter mistakenly purchased a year in advance subscription. They haven't a number to call, so I filled out their form. No response. So I disputed with my credit card company. Course Hero lied that I never reached out to them, yet when I spoke to them they admitted I did and they said I never responded to their supposed email never received! I now am being told that they can't refund me since I disputed it, which again in a lie per my credit card company. They give you the run around, do not have a fax to send anything to, no manager to speak with, and are refusing to give me my refund. All the information was now sent to my credit card company to prove all of their lies! Do not trust Course Hero and their policies as they are all a lie to keep your money.
Hi Kim, if you were charged in error, we encourage you to reach out to us with your specific issue at support@coursehero.com.
Terrible service. First of all, they didn't mention you have to pay on top of your membership fee. If you need to view more than 28 documents in a month, you'll need to pay more. Most of the documents don't have proper identifications so you don't know for sure what you are unlocking before you unlock it. This service is like casino, they have cover charges that is redeemable for 28 turns at the roulette table for you to gamble on the documents you unlock. After your 28 turns, you have to cough up money again to gamble if you need to unlock yet another document because you didn't find what you were looking for at the first 28 tries. After I realized that, tried to cancel my membership, but they denied because I had already used up one unlock. They advertise "Access to millions of papers". You have to be a multi-millionaire to view them all.
Course Hero does not provide any sort of reliable support to its so-called "heroes". Tutors are treated poorly and very unfairly. We cannot appeal for unfair ratings or even the unfair and sudden closure of our accounts. Once they're done with you as a tutor, they'll close your account for no valid reason (they don't provide any substantial evidence) and they will steal your remaining earnings.
I recently had my account closed and they couldn't specify which rule in the Terms of Use I broke (which is basically because I never violated any rules). Now they won't pay me my hard earned money. My payout keeps failing and the "support" team no longer responds to my emails.
The Course Hero support team and all members of this company only care about money and nothing else. They are greedy a-holes who would only take advantage of your efforts. STEER CLEAR OF THIS SITE. It's a scam which only aims to exploit educators and students.
Coursehero has introduced baseless updates to scum its tutors their hard earned earnings they disabled my account with over $250 dollars after closing my PayPal and made sure I would not be able to withdraw the funds this guy's are scam and something need to be done
Answer: Probably because students upload crappy content. If students uploaded more legit content, there would be less crappy documents to sift through. The study guides and literature reviews are legit though. And if you look, you'll find the right/helpful uploaded content.
Course Hero has a rating of 1.4 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1067th among Homework sites.
Hi, if you were charged in error, we encourage you to reach out to us with your specific issue at support@coursehero.com.