Course Hero

They SCAM tutors!
I received a violation earlier this week for posting an unnecessary comment. Upon checking the violation, I just asked the student in the comment section about the writing style required. I reported this but according to their customer support, the tagged issue is correct. That doesn't make sense!
And now, my account is removed. They said I have a violation. I didn't even do anything wrong. They didn't tell me what's the violation. In addition, I haven't cash out any of my earnings since I need to wait for 2 weeks before I can cash out.
WORST TUTOR SITE EVER!

I love the UX and design of the website. It definitely feels a lot more trust worthy than others. I recently purchased the 3 month subscription and the only thing is that they have a lot of low quality documents, but they also have SO many Universities which is great for my friends are I that live in different states. I've already found a few unlocks that I used.

It has been over 24 hours since purchase of 1 month premium membership for $40. After checking out the website timed out and upon refresh it asked me to buy a membership to access the documents again. Never received a conformation email either. The closet thing I have the resembles my purchase is the attached screenshot. It says I have 1 month till some of my tutor questions expire. The $40 is not in my bank account anymore and I still only have free access to the site. I have reached out to support multiple times and have yet to receive a response.

Pay $40 for a certain amount of unlocks and questions that can be asked. However, there is a time limit for when you can use these unlocks and questions. Makes absolutely no sense since I am the one paying for this service. How can you put a time limit on something I paid for? So, if you don't find a way to use every unlock and question on time, they just steal your money. Also, they will make pages look deceitful, as if the question you are looking for is on it. Then you waste an unlock just to see nothing. Don't recommend.

They will not address you requests properly and will say nonsense reasons so that your request can be dismissed. They are also quick to find violations but will not respond when you are requesting for tutor support. This platform has the most biased and worst support team ever.

Despite an indication that there were over 3500 tutors prepared to address a question, I waited 30 minutes while watching the throbber. NO response after 30 minutes and signed out in disgust. PayPal denied my claim based upon "Product Satisfaction". The fact is, I never received my "Product". Course Hero CS was patronizing and condescending. Try Chegg.

Course hero is the fraud company they do fraudulent with the tutors, company take our services but they hold our amount by making harsh policies which is totally against human rights. All the earning which are earned by tutors are there own right but company steal their amount on the basis of phone number verification process. They do wrong with our morale

They didn't tell you this unless you read terms and conditions which of course no one reads since it is probably a few hundred pages but when you upload your documents, your document becomes their property. They charge other users who want to access these materials but you do not get anything from them. You can't edit or delete your own files. They control everything. A lot of materials are of bad quality. Their business model is stealing from people to make themselves rich so don't be fool by their mission to help learner.

Since 2014, I started my account on Coursehero. They keep changing each and every rule time and then just to make things complicated. My account was deactivated for so many times. No, they don't even pay anything to the tutor. I see that students are paying again and all for the same assignments we have done/paid once. And what we get paid is just 1, 3, 5 dollars, but mostly 0, because it goes to tutor with most number of answers (be it anything), because students don't choose.
WORST to work with, Pathetic! Start valuing your tutors...

1. I've uploaded several accounting questions to this site, and 90% of the time, the answers are wrong, either partially or completely. I've even caught people using an identical question but with different numbers to complete the question I submitted, which makes the answer 100% wrong.

2. My banking institution cancelled my credit card on my behalf due to a breach they were tipped off about, which I know was CourseHero, as they are the only questionable website that could have possibly caused this issue.

I suggest you all better ignore all these online helpers, And the course hero is the biggest scammer. From my personal experience, I uploaded 20 files out of 10 to unlock 5 but still, it shows one more file to be uploaded.It's a piece of $#*!

One of the major problem with this website is Student's response. They mark 'unhelpful' to even correct answers of tutors and tutors have no way of getting this issue solved. A student asked marked my answer helpful and then asked me to attach screenshots of each step in comment section (which is not possible), I asked him to post a separate question for this as it is not possible for me to attach screenshots in comment section. Later that student told me he does not have enough time for this and marked my answer unhelpful.

I had course hero once and they over charged me numerous times after I had cancelled my subscription. I decided to try and reopen an account for some additional help with a class I'm not quite understanding. They charged me twice and when I brought it to their attention- someone emailed me saying they looked it over and they're not giving me a refund. I ended up calling the help line and what happened was that they had opened my old account back up with the email that doesn't exist anymore and charged me for both emails. They said I "gave no cancellation notice" even though last time I cancelled, I had to have help cancelling it so I know it was cancelled. I just got off the phone and the person cancelled my current account and just told me to "repurchase" course hero again with the same email and said "this is why we don't allow multiple emails to be used because it causes confusion"...terrible.

I subscribed for a year in 2018 to help with class work. I canceled in December 2019 with the standard email that they would refund my $119.40. They only refunded 59.85 which was not a part of the full refund stated in the email. I somehow forgot about that until they tried to charge me again this year. I looked back and saw they never refunded the full 2019 charge. I just got an email today saying they will refund the current charge but I'm not holding out hope. I'm probably going to have to refute it with my bank. Might even have to get a new debit card to ensure they don't try to charge me next year. Lesson learned to not trust this site.

After few weeks of being a tutor in the platform, they alleged me of committing a "violation" without even explaining the violation committed. Discussions with the support team does not go to any results. A 30day appeal period is provided but they already permanently banned the account. Therefore its useless to complain. No due process beforehand. They are scam and all they do not treat "experts" right.

I didn't receive payout of around $100. Being a course hero tutor is a waste of time and effort.

I had been writing for Coursehero for about 5 years. One time in 2021, they just decided to disable my account without any valid reason. I tried resonating with them via email and one of the moderators told me to never send an email to them. The worst part is that they did this without paying me the money that I had previously worked for. At least they could have paid me and given me a good reason as to why they disabled my account. If you are a student, please do not buy any material from them or even post any materials. They will exploit you and your work. If you are looking to be a writer, please back away from these people because one day, especially when you will really be in need of the money you just earned, they will cut you off and steal your money,