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CostwayReviews 1,176

2.6
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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews
Colorado
1 review
0 helpful votes
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Bouncy house
October 1, 2022

What amazing quality! We pop these thing up on weekends just in the backyard and it so easy to assemble! :) Our kids love it. I would recommend on this to anyone!

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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The outer coating is peeling off
October 31, 2022

The size of your product is also useful for me to use, and the cooling is very good, so I am using it a lot.
These days, the outer coating is peeling off, so the number of days I can use it is decreasing. I think it's because I use the dishwasher.
If we compare similar products, the Starbucks tumbler lasts longer and feels much more usable, but the coating is still not peeling off.
If only the disappointment of the coating peeling off is improved, I am willing to purchase your products.

Date of experience: October 1, 2022
Ohio
1 review
0 helpful votes
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Plato umbrellas
October 1, 2022

Thank. You so much I'm enjoying my red plato umbrella arrive on time!

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Pennsylvania
3 reviews
0 helpful votes
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Room to room air conditioner
October 1, 2022

I ordered an air conditioner that I can move from room to room. I absolutely love it. It came carefully packed and was delivered timely.

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oregon
2 reviews
0 helpful votes
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Good
October 1, 2022

The cart was just what I needed. Perfect size for transporting

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Mini fridge with freezer
October 1, 2022

I ordered this for my son for his birthday and we are very satisfied with it.

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Fantastic
October 1, 2022

My experience with your company and my order was pleasantly surprised. The water bottle which is still use today keeps why water freezing cold for 12 hours. Since I live in Florida it's perfect.

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Pleased.
October 1, 2022

Difficult for 1 person but doable. Awning great for the money.

Date of experience: October 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Connecticut
2 reviews
1 helpful vote
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Great company
September 27, 2022

I just got a plastic folding table with metal legs. I love the table. It's lightweight but has a lot of surface area. I ordered it and it came quickly and worked great for a party I had. It held all of the food. It holds several hundred pounds
I put a few heavy crock pots on it and a ice machine. I am so happy.

Date of experience: September 26, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
1 helpful vote
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Not soo good
October 20, 2022

I ordered and recieved a small wooden shed (OP3330) The size was the attraction. If you need a shed for your childrens Playschool garden tools, and keeping it indoors, this will be perfect. I purchased with intention of putting it on my patio. Dont even think of this shed as free-standing on a grassy surface. It is absolutely terrible. Simply put, do not waste your money. I have re-inforced the bottom, and two other shelves. It's much stronger than original, but I still doubt it will make it thru a Chicago winter. I should have returned it immediately, but thought I could work with it. Bad decision on my part... Cost way and I have divorced after a short term relationship. In photo number one, notice the bow on the two side pieces. Photo #2 is what I added for support. Photo #3 is showing the lack of support on supplied shelving. Again, don't waste your money

Date of experience: September 20, 2022
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Arkansas
1 review
2 helpful votes
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Metal pieces in my ice maker
October 20, 2022

I purchased an ice maker 2/18/22. Last week 9/14/22 a chunk of metal was in our ice. Again this morning 9/20/22 another chunk. Called Target where I purchased they said contract Costway. Contacted Costway and after a rude customer rep they basically are saying I wasted $450 and won't replace it. I don't want my money back I just want a new one so that no one accidentally gets metal in their system.

Date of experience: September 20, 2022
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Tennessee
1 review
0 helpful votes
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Fan
September 19, 2022

Ok. Don't remember, it's been over month. I received item on time.

Date of experience: September 19, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Iowa
1 review
0 helpful votes
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.
October 15, 2022

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Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Mini A/C is great
September 14, 2022

I am usually used to the filter being in front of the air flow but... this one is in the back of the machine. I do like that it constantly recycles the water back into the tray which is a plus when it comes to having to get up at night to refill it again. I like the different modes it has, and hours you can set it to go off when want it too. Our A/C isn't working for the house right now. Not blowing out cool air, so I bought two of these for my Mother and I both. Thanks Costway!

Date of experience: September 14, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Ohio
2 reviews
0 helpful votes
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Works better than I thought it would
September 13, 2022

Ordered with only minimum anticipation. Cleaned a 50' block wall in a couple hours. WOW! It is very light, powerful, and stores easily. A good buy..

Date of experience: September 13, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
2 reviews
0 helpful votes
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Luggage Racks
September 13, 2022

The experience was ok, the items were a different material than I expected.

Sylvia G.

Date of experience: September 13, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Connecticut
1 review
0 helpful votes
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Wedding canopy
October 12, 2022

I set up the canopy but the pitch of the roof is too short and when it rains the water collects in the tarp and the pressure causes the entire frame to bend out of shape. Even though I secured the canopy as tightly as it would go, rain still collects and pools instead of rolling off.

Date of experience: September 12, 2022
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
Could you please forward your concern as well as the order number to service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.

California
2 reviews
0 helpful votes
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Hammock swing
September 12, 2022

Easy to put together and enjoy it every day after home from work. I did buy two because I wanted to share them with others. Thank you.

Date of experience: September 12, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Utah
2 reviews
0 helpful votes
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Great Deal but Damaged in Shipping
September 12, 2022

The product was a great deal. I haven't got it installed yet so I can't rate it's quality. The coils were damaged in transit so the Shipp ng company didn't do great but I'm hoping it will all still work fine once I get it installed.

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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Planter
September 12, 2022

Quick delivery, item as pictured, assembled with slight difficulty.

Date of experience: September 12, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States