Costco

Costco apparently thinks my time is not important and could care less about it. Any other store has a spot for products and may change the spot once in a while. Costco does it like every two weeks and lets me tell you there is nothing I like doing better than searching the whole store to find something. On top of that, they get something in that is wildly popular than just stop getting it. So after teaching the store over and over, you find out they just don't carry it anymore. It's a nonstop issue I'm done wasting my time with this store

I was treated rather badly by a cashier. When I complained to their corporate office, they weren't any more helpful than the cashier. I've been a member for years so I'm disappointed that the one and only time I had a complaint, they didn't care. I will not support a company who can't even show a fraction of compassion when a loyal customer has an issue.

First, finding a place to park, next wading through the crowds and the aisles requires a new level of patience. The membership itself is a process which I could live without but since Costco does not accept credit cards there leaves little choice.
I think Costco is ok but for most people, the savings are not so great when you have to buy bulk items which require time and space to use if it doesn't go bad first. For the electronics, again, the savings are there but the choices on makes and models are limited and seldom relate to the best models or products that the manufacturer has which brings me to the not so great. I would recommend you visit the store, inform them you'd like to see before you buy a membership. They do accommodate and you'll get a better idea of what is there and what to expect without taking my review to heart since not everyone would agree with me on it.

Whether you're buying beef or planning a vacation trip, Costco has it all at the BEST prices you can find. Their quality is fabulous as is their customer service. Something goes wrong after your purchase, just take it back. I love their eyeglass selection and they adjust them as often as you want. The only problem I have is when I get hooked on a product like their Parisian Salad and then they discontinue it. I wish there was a way to beg to bring it back.

Seriously, anything. Great stuff at decent prices but the real win is that you can return anything, after any amount of time, in any condition, with no receipt (exception: some electronics) and they wont even ask you why you want to return it. Personally, I'm honest so I don't abuse their policy but I've heard some stories. When I've had to return anything myself I've had zero issues and it's one of the biggest reasons I shop there.

Costco has let us down really badly this time. We ordered an outdoor patio set on May 31 and it was arrive in 15 days. The set is still not here and the worst part is that no one will tell me what the issue is. I have contacted CEVA logistics the company that was deliver it and all I hear from them is that someone will call you back with an update. We have family arriving from out of town tomorrow and we really needed this furniture but we are so disappointed. Big let down

October 2023- Costco Royal Palm Beach Florida- Not ADA compliant! I don't know why I went back after the first humiliation event with a manager! My registered certified with all the Service Animal tags, vests etc and the managers are demeaning and degrading making me feel like a defendant in a courtroom! Eventually he allowed me to enter but I just turned around and walked out never to return. They have a history of ADA discrimination. (Yelp reviews reflect that)They should be investigated. Sorry I go to BJ's wholesale club now. I'm treated with respect there. (I've been a member for 20 years) not anymore..

Their always booked, 5 days out to fix a leak an have no customer care, down right rude. I'll never buy another tire let alone set from these no business minded individuals they hire in their tire department. Discount Tire has my business from here on.

F I could leave zero stars I would. Ordered a dishwasher for delivery/install, and have been chasing them for a month to try to get it. Customer service so far has all blamed the last person we spoke to, lied about leadership/ VP involvement in their logistics, blamed the weather, and then come to realize that they don't actually have anyone in our area to take up the installation contract. That took a MONTH. To compensate? They will reimburse me for the installation that I now have to arrange, even though that was part of the cost of ordering it. They have been awful awful awful. Do not under any circumstance buy small appliances through them - Save your time and energy.

'Costco Concierge Service' is just a marketing gimmick and a totally useless service that just wastes your time and energy.
Our TV stopped working after 1 year but months before the 2 year warranty period under Costco.
After waiting for hours several times on music on hold, we finally got hold of the rep, and then their warranty department. They sent an email for us to take pictures and email them, called two weeks later and they had not yet reviewed the pictures. Then they requested to re-email higher resolution pictures, promising that they will send a Tech with the right parts etc. to fix the TV.
After more than a month they now say that they reviewed the pictures and determined it to be a 'non manufacturing defect' - totally BS.
Please do not waste your time buying electronics and appliances at Costco and their extended warranty fraud.

I have been a member at Costco for some time now and needed to order a new washing machine so I did. My order got cancelled five individual times last time being a completely ridiculous reason so now Costco has 4000 dollars for five transactions on hold while they cancelled Al my orders for no good reason. Will not be renewing my membership with this place as much as I used to enjoy coming here this place is ridiculous and gives you a run around while not resolving a thing. Will be purchasing my new washing machine elsewhere

Yay... we finally have Costco here in Australia! There are some great products at a great price and i think it is worth joining (however helps if you have a big family. Even when the store is really busy the checkout process is better than many of the local supermarkets here (they are more helpful). I would support local companies if they offered the service and concept the Costco has (i. E. bulk items at discounts) but there does not seem to be any real competition to them here in Australia.

Costco pizza is wonderful, I love it! Great other options for food as well. It has to be one of my favorite places to eat. I have heard great things about shopping at costco but I am not a member myself so I would not know. Just by browsing the site right now, I see that they have a customer service link and I really like that about them. It helps to answer questions and to get additional help in case you need it. Seems like a great site to me.