Some of the items promoted aren't entirely top quality and occasionally, advertised locations go out of business. When notified of a problem, Groupon does respond in a timely manner, although they sometimes expect you to resolve the issue with the vendor rather than work on it themselves.
Prices are very good and the quality of their store brand is always excellent when tested by Consumers Reports magazine. Good to have independent verification of the quality of the products they market. No problems with exchanges or refunds in the few cases where that situation arises. Can't complain!
Stores have reasonable amount of selection of products but the prices can often be beat by other vendors. Geek squad reps are not all that helpful and their rates are high. Floor employees are generally well informed. Just be an intelligent shopper regarding competition's prices.
BBBY has excellent selections but prices are a bit high... usually wait to shop there until I receive my 20% off coupon. Quality of their products is usually good, but need to watch prices as other vendors can beat their prices occasionally. Be a smart shopper and you'll be OK.
Have acquired multiple products from Apple and they are super responsive when the occasional problem occurs. Their prices are premium, but their service and support makes it worth it. Online assistance gets you extremely knowledgeable representatives who give you the impression that they really care about helping you with your problems. Will continue to utilize Apple products