CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CorvetteMods most frequently mention customer service, credit card and tracking number. CorvetteMods ranks 46th among Auto Accessories sites.
Hard to reach - wouldn't cancel my order before it shipped - emails and calls - rude reps - they act like they never got my calls or emails to cancel - filed a BBB complaint and calling the AG office next - rip offs - never got any product either but took my money
Ordered new T Tops my my show condition 1979 Corvette I received the T tops via Fed Ex in a timely manner. The tops do not fit the car. The alignment pin on the driver side is over an inch off. No shim is going to correct this issue. The passenger top has over a 1/2 gap between the top and roof afer making maximum adjustments. The company's customer service is basically non existent. After telling me to repackage the tops and telling me to wiat for return shipping instructions they sent a email wanting to know year make and model of my car? Its a Corvette they only sell Corvette parts! They have since become non reachable and have not made further contact. I have contacted my credit card company and filed a formal complaint. Capital One has started an investigation against them. I also belong to two local Corvette clubs and the National Corvette Club and plan to make it plain that this site be avoided. If you for whatever reason go to their site I strongly suggest you don't walk away you run. Based upon numerous reviews you will save yourself unnecessary wasted time and many headaches.
Paul Norfolk VA
The custom painted spoiler matched my oem paint nicely. Looks great on my car and isn't going anywhere.
Ive had several small orders with corvette mods and no serious issues. It's been easy to find parts for a restoration project and Im happy so far since some of these have been difficult to find elsewhere.
I bought a set of injectors from them, spent over a thousand dollars as a direct result. Had the injectors tested at AUS injectors Tempe. And found they flow 20% more than stock, yet corvette mods claim there stock, will not return or exchange item.
Then they keep money for 2 separate orders placed in an attempt to extort money money from me(the 2 orders totaling more than the 8 injectors)
Do not buy from this corrupt company!
Dustin -Phoenix Arizona
I returned an item months ago and still haven't gotten my money back. I've called, I've emailed, I even went to my bank to file a claim, but they still haven't refunded my $974.99. Its a scam company that needs to be sued and shut down permanently.
Ordered a new wiper motor and the install was easier than I had expected. It took a little while for the part to arrive but worth it to have working wipers again.
Worst customer service ever. Complained they never recieved my return (they didn't provide return packaging and postage) so I used standard mail and 6 weeks later I'm still without my credit which I was going to use to purchase a substitute product. Customer service told me "I had to listen". Horrible company!
Had to order a part for my 1972 Corvette. Works just fine, easy to find what I needed on the website.
Ordered a part for my corvette and it took 3 weeks to get it. Once I got it the part was damaged. Contacted customer service and all they keep saying is that they are working on it and there is a process. This has been for 3 days. How long is a process to tell me what to do.
Order a HUD kit and didn't have the money to put it in immediately. When I finally get it put in, it didn't work and my mechanic said it was damaged from shipping. I called and told them that and they said that it was working when it left the warehouse and it's my fault but they would still get a supervisor to see if they can send me the part. TWO months later I call back since I hadn't gotten anything and I talk to some Indian guy instead of the girl I talked to before. He hung on me twice before finally taking my info to send to the supervisor. I'm sure there is no supervisor and I'm never shopping there every again. This company will steal you blind. Do NOT buy. Save and spend elsewhere.
I ordered a part for our corvette on april 9,2019. We recieved an order confirmation that mentioned nothing about shipping, but did give us information about back ordered parts. Not sure whether we were being told the order was on back order or not, and since we are on a time constraint, I called on april 11th, to check how quickly we would be getting our part.
After reaching corvette mods, I was told that I would have to wait 24-48 hours to get a return call with the answers to our questions. This did not feel right at all. Who makes you wait that long to answer a simple shipping question? I cancelled the order immediately on the 11th. I then, within a few minutes, called to varify the cancellation and was told I would have to wait 24-48 hours to get confirmation of the cancellation?
On the 12th, I received an email stating that they received my cancellation on the 11th, but since the part was ready for shipping ON THE 12TH, they would still be shipping the part and not refunding my money. If I wanted to ship it back after I received it, I could then do that at my cost for return shipping and a restocking fee.
This company does NOT seem to be professional and use somewhat shady practices. BE AWARE. My advice, use someone else. My rating would be a 0 if it was allowed.
I was a long time customer. I ordered a mild to wild switch for my C7 corvette. I was sent the wrong part. I never used the part. I called and told them. I was told to get a RMA number. I filled out the form on the website. Waited for authorisation. 2 days later i was asked to send pics of the part, i did. 2 more days go buy and then i was told to send pics of the box. WTF? I did as i was told, sent pics of the box. 2 more days and 20 emails later i am told no returns on electrical parts. I explain they sent the wrong part and they know it, i sent pics. Then they tell me nothing they can do for me. Folks, this is a $55 part, not a $1000 part. I told them the correct responce should have been"we are sorry we sent the wrong part, we will refund your $55.no they say no. I contact my cc company to dispute the charge and then they say return it for a refund. This was a terribe way to treat a long time customer for a small amount of money on a mistake on there part.if they have to try to screw you on a $55 part, what would happen if you had a $1000 part.
I wrote a review a few weeks ago about a decal I ordered from Corvette Mods. I sent back because it didn't fit my car. They said the decal was damaged in shipping and sent me a picture, it wasn't damaged so I asked for a better picture and the second picture they sent was definitely different from the first. It appears someone intentionally messed it up. They told me to call the shipping company to investigate so I did. UPS went over there twice to pick up the decal and investigate but Corvette mods refused to give it to them. THIS COMPANY IS A JOKE, DO NOT ORDER FROM THEM AT ALL.
I ordered a early 93 serpentine belt and they sent me the wrong one so I asked to return it then they wouldn't respond and wouldn't send me a returning label I'm NOT paying to return something you guys messed up on but they don't care and after two weeks I paid to send it back and sent them the screenshot confirming it had arrived and that I want a full refund so now I got a email telling me to wait 2 days for it to be processed and I better get my money back this website lost me as a customer forever I do not recommend ever buying from this site they are unprofessional
Very slow... I always dread ordering from here but sometimes this is the only place that has what I need. It takes a minimum of two weeks from the time I purchase an item until it reaches my doorstep. Thats honestly unexceptable, takes 7 days to process then another during shipping... figured a company thats been around long enough would be better but this is the third time ive ordered from this compamy in the last year and its always the same. Cust service always says ooo we will send yout he shipping information when we get it and i never recieve an email. Just poor customer service.
I recently ordered a spoiler from them. It arrived loose in the box with no inside protection, foam pieces also thrown in box. No instructions were included, but several marks on the paint from bouncing around in the box. Thank goodness I was able to remove them. I immediately called the company, but no answer for two days. Finally talked to rep. Who was less than interested. They said they would send instructions, but never did. Previous orders were less than successful, as well. Recent order for decals did not fit car although they claimed they would. Not worth the aggravation of trying to return them. I am very grateful the spoiler was not damaged, as I would not have wanted to try to get my money back, based on what I have read by other reviewers. Would not recommend this company!
Corvette Mods has a lot of parts to browse through some that I haven't found anywhere else. I have been happy with my orders so far and it's very easy for this to be a go to!
Answer: The short answer is customer service. Granted, Corvette Mods prices are great. But, be aware, if there are problems, what really makes a company great is their ability to fix problems. My experience as you see with many others was very poor, and to the point of fraudulent when they knew they received an item back for refund, then was not going to refund my money.
Answer: Do NOT use this company. HORRIBLE post sale service
Answer: Me too. Over $200 gone, product not shopping, no refund. Will never buy from them again
Answer: I've been trying to get an update on order AB-294300 as well for 2 months now. Best guess is that this is a scam company.
Answer: These guys are scum yiu got ripped off sorry man they gave u chinese parts
Answer: You're lucky they ever even shipped your order to you in the first place. A lot of us were stolen from.
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