CookStore has a consumer rating of 3.68 stars from 120 reviews indicating that most consumers are generally satisfied with their purchases. CookStore also ranks 2nd among Cookware sites. The most common issues with CookStore are around shipping times, which tend to take longer than expected by some customers.
Due to Cookstore doing their very best in satisfying so many customers during black Friday sales, it took a few weeks until we got our kitchen aid dough mixer shipped. But whenever we checked the shipping progress with them, they were helpful in explaining the situation and honest with the shipping delays. We got the mixer in perfect condition, well packed. As a surprise a pouring shield was included which we didn't expect but accepted it as a gift. We highly appreciate their friendly customer service and we would prefer buying from cookstore instead Amazon. We confirmed with Kitchenaid head quarters that Cookstore.ca is a legit retailer for kitchenaid products.See positive reviews
Do not order from this store unless you don't mind wondering if your order will ever ship, not hearing back from customer service or calling a phone number that goes nowhere. Most items are listed as 'in stock' and 'ready to ship' when they are not actually available. Do yourself a favour and stay away.See critical reviews
Tip for consumers: View the product review on Test Kitchen (https://www.youtube.com/watch?v=KDfNwXXESiU). It is rated comparable to the most expensive Dutch Oven on the market.
Lmao well just look at their fake reviews to find out for yourself! ....there only rankings above 2 stars are fake reviews by the owner (they all miraculously appeared on July 25th)
I am one of those who hates supporting the world wide behemoth online store so randomly bought from this Canadian company. The item I bought was not available in any local retail stores which is still my preference for shopping.(Victorinox - Blue 8" Fibrox Pro Straight Blade Chef Knife) . I placed the order, had the confirmation email shortly, item shipped as expected and I had it in a few days. I'd use them again.
very difficult. They never answered the phone or voice message.
100% Canadian. Free Shipping over $99. Top brands like KitchenAid, All-Clad, Lodge, Cuisinart, Riedel, Technivorm and More.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.