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CookStore Questions & Answers

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Here's what consumers have asked with answers from CookStore staff and previous consumers.

4 questions answered
50% answered in 1 day

Lmao well just look at their fake reviews to find out for yourself!... there only rankings above 2 stars are fake reviews by the owner (they all miraculously appeared on July 25th)

By Adam B.
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I am one of those who hates supporting the world wide behemoth online store so randomly bought from this Canadian company. The item I bought was not available in any local retail stores which is still my preference for shopping.(Victorinox - Blue 8" Fibrox Pro Straight Blade Chef Knife). I placed the order, had the confirmation email shortly, item shipped as expected and I had it in a few days. I'd use them again.

By Michelle M.
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Very difficult. They never answered the phone or voice message.

By Natalia R.
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My first order in 2019 took 17 days to ship, even though their website said the item was in stock. My 2020 order took months, after which I cancelled the order, still waiting to get my money back.

By Jeanette H.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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