How easy is it to get a hold of customer service at CookStore?

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asked by Stephen M. on 11/3/19

6 Answers

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Natalia R. on 11/21/19 · Answer 1 · 2019-11-21T02:21Z

Natalia R.

on 11/21/19

very difficult. They never answered the phone or voice message.

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J K. 4 weeks ago · Answer 2 · 2020-03-13T01:12Z

J K.

4 weeks ago

easy, just email. you might have to wait for a couple of business days to pass though.

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Venetia L. on 1/28/20 · Answer 3 · 2020-01-28T09:55Z

Venetia L.

on 1/28/20

Very easy - had no problems reaching service and getting assistance.

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Jason D. on 12/12/19 · Answer 4 · 2019-12-12T08:12Z

Jason D.

on 12/12/19

Chat service was great during working hours. Phone service works great too unless they're very busy. In that case chat works perfect.

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Shannon S. on 12/11/19 · Answer 5 · 2019-12-11T07:22Z

Shannon S.

on 12/11/19

They reply quickly on the chat , never reply in email

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kaitlyn l. on 12/3/19 · Answer 6 · 2019-12-03T11:52Z

kaitlyn l.

on 12/3/19

Very easy. Their Chat is open 9 to 5PM and even after-hours during their big sales.

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