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Massachusetts
1 review
0 helpful votes
Follow Marian L.
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Amazing company and customer service
January 16, 2017

I bought a collage blanket for an upcoming surprise birthday. It was easy to do and we received immediate response from the company. It shipped out right away but didn't arrive at my door. UPS had delivered it to a neighbors by mistake. I called the company before it was located and they didn't want me to worry and shipped another one right away so I would get it in time. They responded quickly by phone and by e-mail. What a great company. I wish all companies were so great to deal with. By the way the blanket is nicely done. Soft and lightweight!

Thank you Collage.com

Date of experience: January 16, 2017
Maryland
1 review
4 helpful votes
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I have never experienced such amazing customer service. I have purchased a deal on Living Social and was having trouble accessing the project page on Collage.com's website. After talking with very nice representatives I have been helped by one of the managers, Leah.
Leah was unbelievably helpful and went above and beyond to get my project done to my satisfaction. She ended up creating the project for me, while working closely on the phone with me. She even called me from her home, while being out sick, just to finish my project.
My photo blankets turned out beautiful! And I have received the most professional, courteous and personable customer service ever! Thank you, Leah!

Date of experience: March 5, 2015
Shell M. Collage Rep
over a year old

Hi Sharon, this is Shell with Collage.com. Thank you so much for these kind words! I will let the team know how wonderful your experience with Leah was. She is wonderful! I'm so glad that she was able to assist you throughout this process. If there is anything else we can do for you in the future, Have a wonderful day!

California
1 review
1 helpful vote
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Great Gifts!
March 3, 2018

I purchased 3 of the personalized 30 x 40 fleece blankets through Groupon for gifts for my father, husband, and one of my nieces. They all loved them! It was so cool to be able to put a collage together of their fave pics and see their faces light up, when I gave them their blankets. My niece hung hers on her bedroom wall and my other niece was so envious that she asked me to get one for her too. So, I purchased another one, but the 50 x 60 size. I recommend purchasing anything larger than the 30 x 40 size, if you actually plan to use them as blankets.

Date of experience: March 3, 2018
Shell M. Collage Rep
over a year old

Hi Marlene, this is Shell with Collage.com. I'm so very glad they love their blankets! Thank you so much for sharing your experience with us! We're so happy you enjoy our services. If there is anything we can help you with in the future just let us know and we are happy to assist you. Have a wonderful day!

Montana
1 review
0 helpful votes
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I just love each of my projects that I have ordered. To date I've ordered 3 different blankets, posters, and the metal art. I am quite challenged when it comes to computer tech things but I've found their site very user friendly. When I did have a question customer support has always been just a phone call away and has been so friendly and helpful! There are so many other projects I have planned for gifts and this will definitely be my place to get them made.

Date of experience: December 23, 2016
Massachusetts
1 review
0 helpful votes
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Best Gifts Ever
March 1, 2016

I decided to make some "pillows " as gifts for my family and friends! I never could have imagined how meaningful and beautiful they would be! Whether it was for a Birthday and I captured moments of their lives or to capture many years of a Christmas Brunch that one of my friends has hosted for many years... These pillows tell a story and bring such joy to the recipients! Thank you for making so many people happy! What a great quality and special product!

Date of experience: March 1, 2016
Shell M. Collage Rep
over a year old

Hi Connie, this is Shell with Collage.com. Thank you so much for sharing your experience! I'm so glad everyone enjoyed them! Thank you and have a wonderful day!

Kansas
1 review
0 helpful votes
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My daughter ordered blankets for the seniors on her volleyball team. She reviewed the product like a teen does and didn't notice an incorrect number and misspelling of volleyball. Collage.com is replacing the product free of charge and responded to me within 24 hours. I definitely recommend this company!

Date of experience: November 5, 2018
Shell M. Collage Rep
over a year old

Hi Erin, this is Shell with Collage.com. "She reviewed the product like a teen does" absolutely cracked me up! Haha! I'm so glad you reached out to us so we could help you with this! If there is anything at all we can do for you in the future, just holler and we are here to help! I hope you have a very happy holiday!

Wisconsin
1 review
1 helpful vote
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ABSOLUTELY GORGEOUS!
December 10, 2016

I am so impressed with this phone case I want to frame it! It's almost too pretty to use! Great quality, perfect fit everything is awesome. The super-shiny finish makes my photos's colors (I picked all matching photos with deep blues) look so vibrant! So glad I tried Collage.com!

Date of experience: December 10, 2016
Shell M. Collage Rep
over a year old

Hi Desiree, this is Shell with Collage.com. I'm so very glad you love your phone case! We're so glad you decided to use us for your new phone case, and if there's anything at all we can help you with in the future, just let us know and we're more than happy to help. Have a wonderful day!

Florida
1 review
0 helpful votes
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I just ordered my canvas this morning, but realized I didn't do the best job possible, so I called a couple of hours later. I spoke with LEAH, who was an angel! I kid you not. She was so incredibly helpful, she made my project so much better, I'm sure it will make all the difference in the world. I'll write more about the quality when I receive it. This experience will make me use this company; as it will have been the first time. I will also ask for Leah for recommendations. Collage is fortunate to have her as an employee, and I was lucky she answered my phone call.

Date of experience: July 31, 2019
Shell M. Collage Rep
over a year old

Hi Patti, this is Shell with Collage.com. Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)

New York
1 review
1 helpful vote
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Towel
November 19, 2015

I ordered a custom blanket about 6 months ago and it turned out better than expected! So when I noticed they had custom beach towels, I decided to make two of them as gifts. Both turned out amazing, but one had an issue where a large string must have been on the surface of the towel when printing. So it created a large white mark next to one of the pictures on the towel. I emailed collage.com and to my surprise they didn't go back and forth with me, they just shipped me another towel! Great customer service! Will continue to buy product from this company for years to come. Quality, Ease of Design and Customer Service - 5 stars!

Date of experience: November 19, 2015
Shell M. Collage Rep
over a year old

Hi Stacey, this is Shell with Collage.com. Thank you so much for taking the time to write this! I appreciate you giving us a second chance on that towel. We are a small company and we really stand by the quality of our products, so if there is ever anything that doesn't turn out perfectly, we love the opportunity to make it right for you. We certainly appreciate customers like you. :) Thank you so much and have a wonderful day!

Maryland
1 review
7 helpful votes
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I so appreciate collage.com's willingness to extend the expiration dates for various gift certificates and promotion purchases. Thanks for knowing that life happens and that time is limited. I will get my collages done this year! :)

Date of experience: June 9, 2015
Shell M. Collage Rep
over a year old

Hi Tammie, this is Shell with Collage.com. It's our pleasure! If you ever need any help making your projects, just let us know and we'll be happy to help. Have a wonderful day!

Illinois
1 review
6 helpful votes
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WOW! What a wonderful experience I had with Collage.com. At first I was a bit overwhelmed at the thought of putting together a photo book. Those fears were quickly put to rest after exchanging text messages on their web site with various Customer Service Rep. Every representative that I messaged with was pleasant, knowledgeable, and most importantly- patient with me, and my multitude of questions. I know I messaged with Leah for quite a while, but she walked me through my questions, as did her associates. At the end, Kristen was very helpful in helping me complete my order with the Living Social Codes I'd purchased. I so happy that after I placed my initial order i went back on to Living Social's website and purchased 12 more codes for more books. Thanks again Collage.com for a wonderful experience, and I look forward to working with you again very soon.
Bob I (Illinois)

Date of experience: April 23, 2015
Shell M. Collage Rep
over a year old

Hi Bob, this is Shell with Collage.com. I am so very happy to hear that you had a wonderful experience with us! I will pass your kind words along to our support team. If there is anything at all we can help you with in the future, don't hesitate to ask. We're happy to help!
Have a wonderful day, and thank you again!
Shell

Illinois
2 reviews
0 helpful votes
Follow DENISE L.
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Bought my daughter a personalized picture phone case for Christmas and she absolutely loved it. Had an issue and customer service was awesome, quick to reply and issue resolved immediately! Highly recommend.

Date of experience: January 19, 2019
Shell M. Collage Rep
over a year old

Hi Denise, this is Shell with Collage.com. Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)

Ohio
1 review
0 helpful votes
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Trust me when I say this company is amazing! The products are amazing, the photos beautiful and the customer service is perfect! You can always tell a great company by how they handle customer service. They went above and beyond to make sure that this very important Christmas gift was exactly what I wanted. I will certainly be ordering many more keepsakes from them!

Date of experience: November 30, 2018
Shell M. Collage Rep
over a year old

Hi Mary, this is Shell with Collage.com. Your kind words just made my day! Thank you so very much for taking the time to write this! I appreciate you trusting us with your Christmas gift! :) Have a wonderful day and Merry Christmas to you!

New York
1 review
0 helpful votes
Follow Jessica C.
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Not only was this project easy to create but I also received a 40% discount for a mothers birthday gift which was a blanket. Definitely recommend ordering from Collage.com, my order was shipped and delivered to my house in less than 5 days and was absolutely beautiful, my mother cried when she saw her 1st grandson printed on a blanket she will cherish for the rest of her life.

Date of experience: November 20, 2016
Shell M. Collage Rep
over a year old

Hi Jessica, this is Shell with Collage.com. Thank you so very much for taking the time to share this! We certainly appreciate our wonderful customers like you. I'm so very glad your mother is enjoying her blanket! How beautiful. :) Have a wonderful day.

New York
1 review
0 helpful votes
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THE BEST EVER!
December 4, 2019

Customer service is fantastic. Had one major issue and they resolved it in a timely fashion! Have been a customer for many, many years each time I order the result is fantastic. Gifts are loved by my family and friends and I am always asked "Where did you buy that?". Good quality.

Date of experience: December 4, 2019
New York
1 review
0 helpful votes
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My original order never arrived, I sent an email and got a response from Shannon within 15 minutes. She started a new order for me and the process was quick and easy. It was wonderful how quickly they took care of the problem. Very satisfied!

Date of experience: December 8, 2019
New Jersey
1 review
0 helpful votes
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You guys are absolutely the best!
February 1, 2016

I just received the fifth blanket today, and they just keep getting more beautiful! Every person I've ever spoken to there has been awesome! I recommend you highly! It is so nice and refreshing to deal with such pleasant people! Keep up the great work!

Date of experience: February 1, 2016
Shell M. Collage Rep
over a year old

Hi Kathy, this is Shell with Collage.com. This was such a joy to read! Thank you so much for your kind words. Wonderful customers like you make our jobs so much more enjoyable! Have a wonderful day and thank you again! :)

Texas
3 reviews
2 helpful votes
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I have ordered now at least eight Photo blankets from Collage.com and can only sing the highest praise for the lady I work with. She is such a great help with sorting and placing the photos, that make it such a great product. When I contact her, she always responds right away, even when she is on vacation, which is unheard of. All together not only a great Company to do Business with, but they certainly have great people working for them. Thanks a lot for another great job Kristen.

Date of experience: February 6, 2016
Shell M. Collage Rep
over a year old

Good evening, this is Shell with Collage.com. This was such a joy to read! Thank you so much for all of your kind words for the company and specifically towards our wonderful rep Kristen! I will be sure to share this with our whole team with special mention of Kristen. We appreciate having you as a customer. :) Thank you again and have a wonderful day!

Washington
1 review
0 helpful votes
Follow Donna S.
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I submitted pics of my grandson to be made into a collage and admittedly they were not the best quality so when I received the collage it was not what I had hoped for. I must also say I had never used this company before and of course we always worry when we order for the first time online. I contacted the company to see what I could do about getting better images as time for Christmas gifts was running out. The company reps walked me through how to fix the pictures and they stood behind their 100% Satisfaction Guarantee (amazing in this day and age!) and they expedited my order. Christmas morning my grandson had his collage and was so happy with it that is has a prominent place in his room. Thank you Collage.com! Your company restores my belief in buying online!

Date of experience: December 27, 2019
Missouri
1 review
1 helpful vote
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I was unsure of how these products would actually turn out and when I received them I was impressed! This was so easy to do and saved me so much time. I made a photo book for our family in 1 hour using mobile pics, Facebook pics, emailed pictures and More. The quality was amazing. We have not ever had a photo book for our family and our kids want one. This service helped me create unique gifts that you can not buy at a store. I am in love!

Date of experience: December 15, 2017
Shell M. Collage Rep
over a year old

Hi Leisa, Wow! WE think YOU are freaking awesome, too!:)
Thank you so much for your kind words! We're so so glad you like your book!
Have a wonderful day and happy holidays to you!

Overview

Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.

service
232
value
228
shipping
225
returns
92
quality
212
+212