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Coleman Furniture

Overview

Coleman Furniture has a rating of 4.4 stars from 3,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.

service
641
value
375
shipping
382
returns
176
quality
353
This company responds to reviews on average within 1 day

Instant Feedback

12,123 reviews
+633
How would you rate Coleman Furniture?
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Texas
1 review
0 helpful votes
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Buying a Dining Table through Coleman
February 5, 2025

We bought a dining table from Coleman furniture after shopping around for quite a while. We found they had the lowest prices and the best quality for what we wanted.
They delivered through a company that brought the table already built and set it up in our home for us. They even checked it and tightened bolts if needed. The table arrived in perfect condition.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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Entertainment Wall unit
January 23, 2025

Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience

Date of experience: March 4, 2025
Kentucky
1 review
0 helpful votes
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Couldn't Be Happier
February 20, 2025

I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Not what I ordered
February 7, 2025

I ordered a large tall man's 300 pound Oscar 3 cliner chair. The one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chairThe one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chair. I wrote a review before but received no reply so I presume there's nothing you can do for me. I am extremely disappointed to spend that much money and get something so much smaller. Reply requested

Date of experience: January 28, 2025
Brad K. Coleman Furniture Rep
3 months ago

Hello Mary,

Thank you for sharing your concerns with us! Upon review, we can confirm that we delivered the item you ordered, but we understand your concerns and want to address them promptly. To ensure we fully understand the issue, we’ve opened a case to investigate this matter further. Our team will be in touch with you shortly.

We value your feedback and hope we can serve your furniture needs again in the future!

The Coleman Furniture team

Virginia
1 review
0 helpful votes
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Entertainment Center
February 8, 2025

Arrived on time white glove service was excellent workers did excellent job in assembly of entertainment center, great clean up. Entertainment Center is great furniture piece. Excellent customer service by Coleman furniture. Thank you, Anthony Plinio

Date of experience: January 29, 2025
Connecticut
1 review
0 helpful votes
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Pretty good if you're willing to wait.
February 7, 2025

I loved the shopping experience, the delivery was great. The only downer was the wait time. Also the digital hand holding could've been better (send more email updates) The CSRs that I did have conversations with were awesome!

Date of experience: January 28, 2025
Massachusetts
1 review
0 helpful votes
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Loving my couches Coleman Furniture is the best!
February 15, 2025

Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.

Date of experience: March 27, 2025
Oregon
1 review
0 helpful votes
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We are happy with the sectional couch but had one problem that customer service tried to help us with. We didn't realize how oversized the ottoman was, which is our fault for not looking at the dimensions closer. Although, one of the pictures on line made it look smaller than it was. So when we received it and found it was too big for the room we wanted to send it back. Coleman told us the charge to send back the ottoman was $400 and we paid $450.00. So we got stuck with an ottoman we can't use. I'm glad we liked the couch because I can't imagine how much it would have cost to send back the couch and ottoman if we didn't like the whole unit. This experience will make us more cautious next time considering to buy on line without physically seeing the product.

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Great customer service!
March 5, 2025

Coleman Furniture delivered the item we ordered on time and when we realized that one of the panels to our entertainment center had a defect, they ordered the new part for us free of charge and had it packed so well, that the shipping company could not hurt it despite multiple tears and holes in the outer box. We appreciated the prompt and polite service!

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Smooth in every way
December 14, 2024

Item easily accessed and thoroughly described; photos were clear. Piece exactly as pictured; delivery was on time; professional and courteous staff. Would recommend Coleman and will return for future furniture needs!

Date of experience: January 23, 2025
Kansas
1 review
0 helpful votes
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Great furniture
May 2, 2025

I purchased a wonderful sectional that was just what I was looking for. I could select the pieces I wanted instead of having to buy a preselected package for my sectional. It was delivered and set up for me and all boxes where taken away. The only thing that I think they could do better is maybe give an update on delivering, instead of a person having to wait three weeks after they order it to hear anything. Even an acknowledgement that everything is still being processed and telling you the latest delivery date.

Date of experience: April 22, 2025
Nevada
1 review
0 helpful votes
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New bar
March 6, 2025

The entire process from ordering to delivery went smoothly. The bar is of great quality with no defects noted. We had white glove delivery which went smoothly. I would recommend buying products from Coleman furniture

Date of experience: February 24, 2025
Sweden
1 review
0 helpful votes
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Great prices and very fast delivery
March 16, 2025

Ordered counter chairs to match our kitchen chairs. Coleman was much cheaper than our local furniture store, had free delivery and assembly of chairs was very simple. Saved 40 %! And they provided accurate shipping status

Date of experience: March 6, 2025
Florida
2 reviews
0 helpful votes
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Beautiful set
May 2, 2025
Updated review

I ordered a new living room set from Colemans (gorgeous) and the set arrived in perfect condition and the gentlemen who set it up did so quickly and were very nice. The ordering process was easy, I got a really fantastic deal and I could not be more pleased.

Date of experience: April 22, 2025

Great
March 13, 2025
Previous review

Great. Fantastic discount

Date of experience: March 3, 2025
Utah
1 review
0 helpful votes
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So happy with my purchase!
March 10, 2025

I ordered a modular couch from Coleman on January 8,2025 and my couch was delivered February 6,2025. They communicated with me every step of the way. Aside from the excellent customer service, I really love the couch and am so happy that I picked it. I was nervous about ordering a couch online but I love it and would purchase again.

Date of experience: February 28, 2025
Colorado
1 review
0 helpful votes
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An Excellent First Experience
April 11, 2025

We purchased bedroom furniture and are thrilled with the product and services. I was nervous to spend this amount of money on furniture that we had not seen, but I am pleased. We will certainly shop with Coleman Furniture again.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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GReat experience
February 8, 2025

Customer service was amazing! The furniture was delivered early and is great quality! I was so nervous about ordering online but will only use coleman's in the future

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Very nice entertainment center- the white glove installation was fabulous! The installer overcame a problem and came up with a quick solution. Absolutely get the installation! Everyone who sees it wants to know where I got it. I learned about it from my sister who has one.

Date of experience: January 23, 2025
Colorado
1 review
0 helpful votes
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Love our new couch!
April 18, 2025

Items clearly and accurately described on website. Received follow-up on status and confirmation of order. Updates on my order along the way. The local white service delivery company used was easy to schedule with. Delivery company also texted/called day before and day of so we knew when to expect arrival. Would order from Coleman again!

Date of experience: March 21, 2025