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ClubfurnitureReviews 710

4.9
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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.9 stars from 710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service and high quality. Clubfurniture ranks 9th among Furniture sites.

service
4
value
4
shipping
4
quality
4

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1,226 reviews
Melissa Q.
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September 16, 2016

Date of experience: September 16, 2016
Michael H.
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Looking forward to receiving the product
September 5, 2016

Looking forward to receiving the product.

Date of experience: September 5, 2016
Marsha B.
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My experience with ordering three pieces of living room furniture from Club Furniture was outstanding from start to finish. Each phone representative I spoke with was polite, informative and timely. My slip-covered sofa, chaise and chair are exactly what I asked for with high quality fabrics and construction.

Thank you!

Date of experience: September 4, 2016
Justin Y.
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September 1, 2016

Date of experience: September 1, 2016
Elizabeth K.
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Easy to use website and LOVED that I could use multiple coupons and promotions.

Date of experience: August 29, 2016
Ariana Y.
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The sofa looks great
August 28, 2016

The sofa looks great. It is also super comfortable and easy to clean. Couldn't be happier.

Date of experience: August 28, 2016
Christa M.
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Furniture quality okay, difficulty with setting up delivery time and delivery service

Date of experience: August 26, 2016
Danny N.
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I like American made products
August 26, 2016

I like American made products. The high quality and workmanship shows.

Date of experience: August 26, 2016
Deborah P.
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Thank you for not making your customers go through so many prompts to speak with your customer service representatives. Your customer service personnel are wonderful! Love my sofa too!

Date of experience: August 25, 2016
Decorating D.
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I love the shape, style, size, quality, material and color of my Devin leather ottoman. And the leather grade is better than I had envisioned!

My only concern with the ottoman is that the heaviest part of the ottoman is the top, rather than the bottom. It would be much better if the top was lighter so the owner can access the storage compartment more easily.

While we are very impressed with the cedar interior and amount of storage, we'd just like to be able to raise the ottoman top with less effort.

Thanks for your patience with a new customer. I asked a LOT of questions but they never gave up on me. You have earned my trust. I would definitely shop here again.

Date of experience: August 24, 2016
Larry G.
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Ordering furniture site unseen may seem like a big risk, but I think it's really important to consider the quality of components, fabric and workmanship no matter what your budget. After visiting a few stores, we realized that we could find better quality, better selection and better service by working with Club Furniture online. The loveseat we ordered was perfect and every detail was exactly as expected. We live in a 100+-year-old house with a few flights of steps to reach our door, but the delivery people were able to make it all look easy and also were very courteous when scheduling delivery. Congratulations on running a good business serving the craftspeople, delivery men, all other who earn a living working for Club Furniture and the customer! It's a win-win and something to be very proud of in this day and age. Thank you.

Date of experience: August 24, 2016
Michelle N.
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We recently replaced a Parker leather recliner that was purchased in 2004 along with the leather Parker sofa and loveseat. 12 years later the sofa and love seat still look new but due to my husband spending many hours/day in the recliner it was time for a new one. Both experiences with Club Furniture were great! The customer service as well as the product quality is unsurpassed. The staff was extremely helpful, courteous and kept me well informed on the status of my order. The delivery staff was professional and courteous as well and delivery time was prompt within the scheduled window. We could not be more pleased with our purchase/experience with Club Furniture.

Date of experience: August 24, 2016
Taral I.
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Very good service!
August 21, 2016

Very good service!

Date of experience: August 21, 2016
Mike Z.
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Couch, chairs, and ottomans as well as their covers are very positive additions to my home. Design, comfort, and workmanship are at a very high level. Excellent customer service as well as contracted delivery service that unwrapped and placed all 7 pieces and disposed of cartons and packing. Very pleased with this purchase. If I had more room I'd order more.

Date of experience: August 20, 2016
Teresa Y.
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I am very happy with my choice to buy from Club furniture. They answered all my questions and were both patient and helpful in helping me to decide which leather to choose for our lifestyle. Delivery was sooner than expected and my order was delivered in perfect condition right into my family room. The quality is exceptional!

Date of experience: August 18, 2016
Ben K.
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I could not be more pleased with my purchase of a leather chair from Club Furniture. It certainly was a gamble spending that much money on a chair that I had never seen or sat in - even though I knew you promised free returns if not satisfied. I can't describe how relieved I was when it arrived and we unwrapped it. What a beautiful, high quality built chair! I am looking at it right now and it looks even better than the photographs on your website. I wanted a small leather recliner and everywhere I went all I could find were huge and not particularly high quality chairs. Thanks for making such beautiful furniture in the USA.

Date of experience: August 18, 2016
Ronda G.
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Found this piece for $400 less than anywhere else!

Date of experience: August 18, 2016
Olga O.
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Everyone was amazing from the sales force to the delivery team. I will not only recommend but I will ship again without hesitation!
Thank's. OF, Miami

Date of experience: August 17, 2016
KMK I.
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Took longer than expected
August 17, 2016

Took longer than expected. Not quite as plush as I would expect a tufted leather item to be. This piece also feels more like vinyl than leather. Not sure why that is. Once I paid and heard nothing for a week, I contacted customer service regarding delivery. I got a bit of a story, I think. Overall, the piece is the size I wanted, so it works.

Date of experience: August 17, 2016
Heidi J.
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We absolutely love our beautiful furniture!
August 17, 2016

We absolutely love our beautiful furniture! This is the first time I've ever had brand new furniture! Thank you!

Date of experience: August 17, 2016

About the Business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998