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ClubfurnitureReviews 710

4.9
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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.9 stars from 710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service and high quality. Clubfurniture ranks 9th among Furniture sites.

service
4
value
4
shipping
4
quality
4

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1,226 reviews
Carol O.
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Shopping was relatively easy
August 15, 2016

Shopping was relatively easy. Made in America, yay!

Date of experience: August 15, 2016
Bob T.
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Good furniture, good delivery
August 15, 2016

Good furniture, good delivery

Date of experience: August 15, 2016
Melissa B.
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I called to inquire on getting a quick delivery sofa. I had the best customer service! I got exactly what I wanted just in time for guests. The quality is impeccable! There is no reason to go to any furniture store locally, you will get much better products through clubfurniture.com!

Date of experience: August 11, 2016
nschaffel F.
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This is my second purchase from Club Furniture
August 11, 2016

This is my second purchase from Club Furniture. The first was an apartment size sectional. This time it was a full size sectional. Quality and price are top notch. Delivery personnel were very cooperative and on time.

Date of experience: August 11, 2016
Rowe c.
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Service was professional though hard to speak to human voices.
The one Hughes concern is the putrid smell in all 4 of my chairs. I need this to be abated or picked up

Date of experience: August 10, 2016
Ruth H.
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The chair is beautiful and delivery was great
August 10, 2016

The chair is beautiful and delivery was great. Delivery people were very nice and helpful. No damage at all.

Date of experience: August 10, 2016
Beulkej S.
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Good experience
August 10, 2016

Good experience. Great customer service. I was missing two arm chair plugs and they did the followup with the manufacturer to get them shipped put quickly

Date of experience: August 10, 2016
Chris A.
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It took about 16 weeks to receive my sofa, which is about twice as long as I expected it would take. And when the delivery time finally arrived, I was given barely any notice and had to rush to prepare the space for the sofa to be delivered. On the day of delivery, the showed up about 4 hours before the window they gave me and asked for me to come home despite meetings that I had going on at work. The furniture quality and customer service from club furniture was excellent, but the time it took and delivery process definitely sub standard.

Date of experience: August 10, 2016
Elizabeth T.
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Customer service was excellent, very friendly and professional. The delivery team was also very friendly and arrived well within the time window specified.

Date of experience: August 10, 2016
Lisa G.
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...
August 10, 2016

Date of experience: August 10, 2016
Lils m.
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I needed a new chair and while searching on line, I saw many attractive chairs, but discovered most were made overseas. Then I searched for American made furniture and found Club Furniture. Not only is my chair made in America, but I was able to customize it to my liking. It is lovely; the service, product and delivery were exceptional.

Date of experience: July 28, 2016
Jenice F.
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Love my new couch
July 28, 2016

Love my new couch. Great employees, deliver team has wonderful. Only thing I would change would be receiving larger fabric samples.

Date of experience: July 28, 2016
Gerald B.
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Very pleased with the entire experience and dealings with Clubfurniture

Date of experience: July 22, 2016
Jackie K.
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Ive never ordered furniture online
July 20, 2016

Ive never ordered furniture online. I was Leary about not being able to check the quality. Ordering was simple. Delivery of the product took twice as long as I was told. I had bought furniture that was already built and ready to go. When trying to contact the courier I could ever get an answer or a call back until I called Club Furniture after a few fail attempts. The furniture arrived after several weeks.

I love the fabric and the color. I really love the feel, quality and durability of the couch. The chair and ottoman feel cheap they are very light and constantly move and shift when sat in because the are so light in weight. Also it's a down blend supposedly which was why I choose this and it doesn't feel like it at all on any of the 3 pieces I ordered.

Date of experience: July 20, 2016
LINDA H.
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Excellent quality custom made slipcovers at a reasonable price. We hope to enjoy them for many years to come. Club furniture customer service reps we're very helpful in helping pick the best durable fabric for my slipcovered sofa and loveseat at my vacation home. The fabric samples were a big help in deciding best color and fabric.

Date of experience: July 18, 2016
Barbara L.
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I wanted to replace the cover to a chair I bought three years ago. Everything worked perfectly. I was able to select the perfect fabric. The associates were extremely helpful in checking my original order and making sure I was completely satisfied. I now have a whole new chair!

Date of experience: July 17, 2016
Bossless K.
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Transaction was very professional with timely updates during the process.

Date of experience: July 14, 2016
Cindy I.
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Was very pleased with customer service, samples received quickly. They tell you exactly what to expect. Ottoman is gorgeous. Beyond our expectations!

Date of experience: July 14, 2016
Katherine W.
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I love this sofa!
July 13, 2016

I love this sofa! It is perfect for my small house. It is beautiful and comfortable
Thank you

Date of experience: July 13, 2016
M J.
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I ordered from ClubFurniture.com when another company left me in quite a mess. Not only did ClubFurniture.com help me out of my sticky situation, they were NICE, precise, straight forward with me, played NO games, and delivered QUICKLY and delivered exactly what they said they were going to. I was EXTREMELY satisfied with my purchase. And I will definitely be purchasing from them again. I truly had never even heard of ClubFurniture.com before, but now after my flawless experience with them, will be spreading the word to everyone I know! Thanks ClubFurniture.com

Date of experience: July 13, 2016

About the Business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998