I love being able to closet what I like and then, being able to wear it for awhile. Sometimes just trying clothes on isn't enough. Wearing them in all kinds of situations makes a difference. I've purchased many of my clothes this way because it's so easy and convenient.
I have been using Gwynnie Bee for a year now, and love it! I like the ability to chose styles I like, but don't have to be stuck with. It has been great to have new outfits all the time, and I get lots of compliments! I love the ability to return items without having them cleaned and ironed! It has been very helpful for my busy life! Gwynnie Bee is very practical and easy!
This company has some nerve. They offered me a month free box, but then charged me $73. I only got two tops and now i'm being told that in order to cancel I have to send back to the two tops. So to be clear, I WAS CHARGED $73 TO TRY ON A SHIRT.
A friend recommended Gwynnie Bee so I browsed the clothes and then signed up for the free trial. After the sign up there very so very few things available in my size! I spent nearly an hour browsing for just about any top in a 2-4x, found four, which isn't enough to get your shipments started. Found this very frustrating so I cancelled.
Gwynnie Bee has been very good for me for several reasons! I've gone through several sizes in the last two years. Having access to clothes that fit without having to buy them has been great. Right when I thought I was going to have to leave (I lost 65lbs and I was having a hard time finding smaller sizes), they expanded the service to include my size again! Additionally, I now wear clothes that I never would have because this service gives me an opportunity to experiment without filing my closet with clothes that don't make the cut.
I've been with Gwynnie Bee almost 2 years and there have been way more ups than downs. Yes, you have to keep an abundance of item in your closet to get quick shipping.
Yes, you have to get to know the brands and learn your size in each brand so you can order the right size. Brands are not consistent in sizing- that's life.
Overall, the clothes are trendy, professional, and high quality, I never have to pay for dry cleaning, and any issues have been resolved promptly and to my satisfaction.
It works for me and the 4 friends I've referred to the service.
Ladies I want to tell you about this site I came across; I signed up for a free trial; and I had the best experience possible. Gwynnie Bee.( This is a try, then buy it, or simply return it and try something else) store. They range in sizes 10 to 32. You can find beautiful chic clothing for Beautiful Curvy Women. Returns and cleaning of merchandise is FREE!
Customer Service is great, navigating on and around the site is very easy; and you can fill your rack with many pieces. You choose how many pieces you want out at a time then you pick a monthly plan. Wear, Return, try something else.
Great Site Beautiful Curvy Ladies. You need to try it.
LOVE TO SHOP HERE!
I've been a member of GB over a year, I started with the free trial 3 items at a time and upgraded to end at 10 items out at a time (159$) and I have a free item for life from GB and pay for 2 extra items (15$/mo each) in the beginning of June there was a slower shipping time for maybe a week.
I spoke to my mail carrier and I leave parcels out with a note for her. I take photos of the tracking # for my return items.
It takes 2 days for an item to be returned and they ship to you 3 day priority, though I usually get my shipments in 2 days from GB.
I've been a member long enough to know that if you closet new arrivals quickly and prioritize what you want it works a lot more efficiently. They send an email with weekly wants and as long as you closet what you want you should be covered. I tend to mail back on Saturday that way before the next weekend I get new choices for wearing.
I've never cancelled but I'd assume you should return notify them send back before you cancel.
I tried to cancel twice and the poor service reps are forced to make it next to impossible to cancel. Items are ill fitting for some body types which was my reason for canceling. They kept trying to give me discounts and free items. They did not seem to appreciate the free item or discounted item that didn't fit well was of no use. If you are a traditional size, the service is probably lovely. If you are not, I would think twice.
I am sorry to see some poor experiences. I have only been signed up for over a month, but the shipping has been extremely fast and the customer service outstanding. I would highly recommend the service to anyone. I think it's a great value and I love having new outfits all the time.
Good assortment of brands and styles- perhaps a bit dress heavy. Super simple and convenient to return, add styles to the closet, and make purchases. Turn around time is slow and I feel like I pay for lots of days that I don't have my full membership valud
These guys are jerks. Once they have your bank account info they just take your money reguardless whether you cancelled your subscription. Their policy is they do not under any circumstance do they do refunds. This company has really crappy one sided business practices. Beware!
One more thing i tried to leave a review and only found glowing reviews unless you specifically search for bad reviews. Obviously they dont want some of us to be heard... Isnt that kind of content control untruthful?
Im 6 tall. Id give 5 stars if they would carry tall sizes. I get dresses and have to use them as tunics. Set in waists are always too short. Cant get pants because my inseam is 35 and Gwynnie Bee doesnt stock them. I do love the Johnny Was items Ive purchased through Gwynnie Bee.
Terribly run company. The price point is high to "borrow" 2 low priced garments. You can not cancel on the website. If you cancel in the middle of a billing period you lose the days you already paid for. You must call on the last day of the billing cycle to avoid this. And of course, the wait is long to get someone on the phone, Dave yourself a headache and skip this one.
I have been a member for a year. They have gone downhill fast. They used to have a nice selection of designer clothes. Now it's mostly cheaply made house brands like Jete and cheap mass market brands like City Chic. Plus, the clothes I do like quickly get grayed out (size not available due to high demand). I've frequently received items with missing belts. Perhaps the worst is the ridiculously slow shipping. They had a promotion where you get an extra item for life, but since that promotion started the shipping has slowed to a crawl.
I simply love Gwynnie Bee the quality of the clothes the shipping and returns. The only negative is payment date it's at the last of the month by the my once a month income is pretty much deflated so please change that to at least the 5th Thank You.
I love having new clothing to wear and trying things I would never look at twice in the store. However, Gwynnie Bee has gone down hill since a joined. They used to send boxes right away and now I wait several days until they ship new items. Twice I've gotten notifications that a box is shipping only for it to disappear and me to wait 2 or 3 days for them to send me something new. I don't know if they have grown bigger than they can handle or if good help is hard to find, but it is annoying. I used to know that I would have something to wear to work, my subscription money stopped
Me from having to buy work
Clothes. Now I find myself making sure I have something to wear since I can't count on Gwynnie bee sending me something new to wear in time (I have the 5 at a time package).
The clothes are fashionable. They are fun to wear and I love the selection.
I used to buy all of my clothing online. I am disabled and shopping in stores is just too problematic for me. This website works wonders for me and I find myself buying many of the dresses and tops that are sent to me.
I have never been an on-trend person, and I don't think I have been known for having nice clothes. But after I started using Gwynnie Bee, I am suddenly fashionable! I get compliments all the time, and I feel so much more confident about what looks good on me. Love it!
I tried for 3 months and sent back everything. I only liked 3 items, but not enough to keep. It took 2 weeks to get next items, so it felt like I was paying $70 a month to try on 4-6 things. Just canceled and was basically told it was my fault things were taking so long. Save your money.
Answer: You have to re-add them, but there is a "history" section that keeps track of your items so they are easier to find.
Answer: The clothes are cleaned and then sent out to the next person who requested that item in that size. After a period of time (not sure how long) the clothes are put into their for sale section of the site. I've purchased several items after wearing them at incredible savings.
Answer: They are used but have been laundered - you have no need to do that unless you wish to do so. Also they are usually in excellent shape. If you ever receive anything that isn't, make sure you let them know so they can pull it from their inventory.
Answer: Hi Tara - Everyone experiences the service differently. I think the best thing is to judge for yourself. We offer a 30 day free trial, which allows you to do just that. Before joining you can check out our FAQs & browse the collection. If you have any questions, please contact us at gwynnie@gwynniebee.com or 855-GWYNNIE
Answer: It means they will upgrade your items by 1 for the life of your plan. If you sign up for 5 items, and stay with 5 items, you will get 1 free upgrade meaning you will get 6 items. If you change your plan later however, that free upgrade could go away. SandieB
Answer: Hello Susan, Thanks for your interest in our service. Yes, our's is a garment rental service, with the most popular plan of (2 garments out at a time), priced at $68 + taxes per 30-day billing cycle. Those on the 2-item plan usually receive 6-8 garments per month depending on how fast they return them. Speaking of which, you may keep the garments with you as long as you need, before returning them in exchange for another garment/s. When you're ready to receive another garment - we have a "Return Notification" feature where you can give us a heads-up that items are on their way back to us and we can start processing your next package. Our average turnaround time is 4-7 days depending on if you use our return notification feature & where you live. The return notification feature lets you tell us when you're returning an item, so we do not wait to physically receive it & can start processing your replacement within an hour of clicking. Importantly, should you like to purchase any garment you receive as part of your rental shipment you can do so easily, and that too, at generously discounted prices. I hope this helps. Best, Gwynnie
Answer: Good evening Missy, Thanks for your question. While we do have a curated collection of items for members under 5'3, at the moment we do not carry a size 16P. We are sorry for the inconvenience. However, please check our collection from time to time, for garments which you may find suitable in your style and also, in your size :). Here's a link to our available collection: https://closet.gwynniebee.com/a/clothing/body-shape-short-styles Missy, I do hope this information is helpful. Please feel free to write for any questions at gwynnie@gwynniebee.com. Our very best, Gwynnie.
Answer: Suzanne, Items process in 2-3 days and then ship via USPS Priority Mail. Those on the 3-item plan usually receive 9-12 garments per month depending on how fast they return them. We have a "Return Notification" feature where you can give us a heads up items are on their way back to us and we can start processing your next package. We'd love for you to try the 30-day free trial to see how many garments you can get for yourself! Our average turnaround time is 4-7 days depending on if you use our return notification feature & where you live. The return notification feature lets you tell us when you're returning an item, so we do not wait to physically receive it & can start processing your replacement within an hour of clicking.
Answer: Hi Janice, Thanks for your interest in Gwynnie Bee. The best way to judge our customer service is to try us out yourself. That's why we offer a 30-day free trial - check out our fashions, fun & customer service 1st hand. Try us, we're absolutely free (we do pre-authorize credit cards), if you decide it's not for you, just cancel before your 1st bill date to avoid being billed. Please read our FAQs for more info (https://support.gwynniebee.com/hc/en-us) or contact us at gwynnie@gwynniebee.com or 855-GWYNNIE, for more info. With us, you wear, return, and repeat versus buying or returning the items. We also have a flat monthly rate to wear, return, and receive new items as much as you'd like throughout the month. We also aren't a styling service - members select the styles they want to receive, and we send a selection of those.
Answer: Hi Kim, Please take a look at our inventory (https://closet.gwynniebee.com/a/clothing/new-arrivals) & check out our FAQs (https://support.gwynniebee.com/hc/en-us). If you have any questions please contact us at gwynnie@gwynniebee.com or 855-GWYNNIE. Our trial is absolutely free for 30 days. If you cancel before the 30th day, you will not be charged. Thanks & have a great day!
Gwynnie Bee enjoys a generally favorable reputation among customers who appreciate the variety and quality of clothing, as well as the convenience of a rental model that allows for frequent wardrobe changes without significant financial commitment. Many users highlight the positive impact on their confidence and style exploration. However, concerns about slow shipping times, limited inventory, and challenges with cancelling subscriptions have been frequently mentioned. Additionally, customers have expressed frustration over unexpected charges and a lack of responsive support during issues. Overall, while the service has its strengths, addressing operational inefficiencies could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews