Click4Support.netReviews 53

I went to Click4support which advertised free set up service for Chromecast. They got me so confused that I let them have control over my computer. They told me that I had all sorts of problems and worked on it for over an hour. $1,000 later, they still could not fix the problem. The next day, they called my home and spoke with my wife. They told her that they were going to refund our money through Western Union. Western Union called her a few minutes later and they told her that they were trying to take an additional $700 from our bank account. Western Union told her that Click4suport is a scam. They did not get the additional $700. We called the police who sent an officer to our home to make a formal report. He told us that this is happening to people all over town. The next day, I went to my bank and filed a formal complaint stating that they took the $1,000 out of my account by making false promises. They are going to try to get us our money back. Therefore, watch out for these people. They are not honest. They also speak with such thick Indian accidents that they are hard to understand.

Fr. John W. Morris

This is a total scam. DO NOT GIVE REMOTE ACCESS OR BANK INFO! Beware of customer service numbers you pull up on the web. I thought I was calling Toshiba for technical support. I got these middle eastern guys, which is not uncommon with outsourcing, but the voice sounded the same each time I was transferred to different departments. The impression I was getting of a one-man-show was my first red flag. The haggling over prices for the "tools" I needed to purchase in order to fix the problem, and protect my network was the last straw. Big corporations don't haggle or negotiate and seemed like they just wanted a credit card number. When I asked for a name and number to call back after I considered it, they hung up. I erased every trace of their remote access to my computer and then restored my computer to a week prior. My technical issue was solved by restoring and they didn't get my card number or money. I consider myself lucky! If I could rate this a ZERO, I would.

Total scam. Called Apple Support over problems with my wife's IPAD and was connected with Click4Support in India somehow. They told us that our computers IP address had been attacked by outside hackers and that they would remove all threats for $ 499. They then told us we should probably get their "Platinum" protection plan for another $ 900 or that we should probably buy another IMAC for $ 2000. Bottom line - we got charged $ 1400 for something that turns out could have been fixed for around $ 50. I now have to take both our IMAC and IPADS and have everything they put on our devices and have them removed.

Whatever you do - stay away from this company! A total scam

Note - any positive reviews on this site are obviously submitted by the company as you can tell by the grammar issues.

I called Applecare today to help me with a problem on my Mac. I got Click4Support instead. They led me to believe they were Applecare. I kept asking if this was an Apple Care Technician... she said yes. I kept asking if this was Apple products and they all said yes. I turned my computer over to them believing they were Apple technicians. They had my computer for 3 hours. I'm taking it in tomorrow to have it checked to see what else they loaded on the computer. If they were a decent, honest reputable company they would not lie and cheat people for business

Long story short--I called Tekdex / Click4support / whatever by mistake. They told me they were my Time Warner Cable company. I wanted just my television reset, instead they ran a program on my computer and charged me $299. And the TV never got fixed except by the real TWC a few days later. I live in fear that my computer is tainted and more charges will be put on the credit card. BTW, when you ask them questions their English gets worse and worse.

This company represented themselves as Cox Communications and stated that their tech support was "contracted Microsoft Techs". I called a number for Cox that I found on the website, which as really Clik4Support. I had a simple email issues in that my email was not sending. 2 hours later, they told me I had been hacked by someone in the Ukraine and Russia- over 2,000 entries onto my computer! And they needed to fix it. I unfortunately gave them my credit card #- as I was so alarmed. However, after 2 hours of my email not being addressed or fixed, I told them not to charge my card and that I did not want their help. I called my company, and low and behold, there was the charge for $228.95! Funny- how they have a website page that says they will refund all of your money within 45 days if you are not satisfied! What a joke! I called their billing department and spoke to a heavy accented man who said " too bad, I have to pay my technicians". He finally offered a $130 refund, which 2 weeks later has not been posted to my account. I would dispute ( and have) any fees from them. They are a scam, and have misrepresented Cox Communications and Microsoft. DO NOT USE THEM!. THEY ARE FRAUDULENT AND A SCAM. EVENT THE BETTER BUSINESS BUREAU DOES NOT HAVE THEM AS A CLIENT.

Nice technical assistance for computer related problems. Their solutions works quite well.

My wife called them, thinking they were Sony support for a broken TV. They then convinced her to give them, not only her credit card info., but her email, birthdate, everything needed to sell her identity. Why would they need her birthdate? They then tried to convince her that our network was being used by other people because in "network connections" you can see other wireless networks in the neighborhood. When the "technician" couldn't solve our problem he gave me 2 numbers which he said were for Sony. One was out of service and the other was a gym. We immediately cancelled the credit card afterwards. Stay away, this is clearly a scam.

I used the toll free number that Sony support provided on their website. It connected me to them. I allowed them access to my computer and they tried to convince that my brand new computer was taken over by a foreign country. The person on the phone wanted me to buy a support package for $299. I told them no. That person left my computer locked in safe mode. They called me back and tried selling me another package for $30 monthly charge. This whole time I thought I was speaking with Sony support people. I did provide CC info but then realized I was being scammed. I disconnected andI right away cancelled the card. They called me back wanting another CC number. It wasn't till later that I realized it was click4support from the repeated emails I got from my CC company from them trying to charge my card. How and why are they Sony's support team?

The positive reviews on this site had to have been written by Click4Support employees. This company took advantage of my elderly mother by charging her $299.00 for repair of a "slow" computer. Then they talked her into 4 years of premium technical support on an XP computer for an additional $999.00! They have refused to refund any of the money. I have informed her to NEVER accept a call from these crooks, let alone remote into her computer. Based on what she has told me, I am 100% sure they installed malware when they were first allowed to remote into her computer. Think about it... for $1298. 00, she could have purchased an equivalent computer every year for the next 4 years! THIS COMPANY IS A SCAM! They clearly took advantage of an elderly person that doesn't understand computers.