I called Applecare today to help me with a problem on my Mac. I got Click4Support instead. They led me to believe they were Applecare. I kept asking if this was an Apple Care Technician... she said yes. I kept asking if this was Apple products and they all said yes. I turned my computer over to them believing they were Apple technicians. They had my computer for 3 hours. I'm taking it in tomorrow to have it checked to see what else they loaded on the computer. If they were a decent, honest reputable company they would not lie and cheat people for business
Dear Jennifer,
Click4Support is a leading third party tech support company which offers support on almost all of the technical devices and brands available.
Just curious to know whether your issue was resolved.
As far as your worry about security of your Mac is concerned, we assure you that we take remote access just to rectify the issues on the device.
Please feel free to share the status / comments along with your Order ID on reputation@click4support.net.
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Regards,
Click4Support Team