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Click4Support.netReviews 53

2.9

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Click4Support.net Reviews Summary

The overall reputation of Click4Support is highly contentious, with a significant divide in customer sentiment. Positive feedback highlights the technical expertise and effective problem-solving abilities of the support staff, with some customers expressing satisfaction with the solutions provided for various computer issues. However, a substantial number of negative reviews raise serious concerns about the company's legitimacy, accusing it of being a scam that targets vulnerable individuals, particularly the elderly, with deceptive practices and exorbitant charges. This dichotomy suggests a troubling operational approach that undermines trust and raises ethical questions regarding customer service practices.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
2
returns
3
quality
4

We monitor reviews for authenticity

India
4 reviews
15 helpful votes
Follow Joseph K.
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Click4Support is awesome service provider. I never saw that quick and effective service before. My PC have some hanging issue. They resolve it just it nothing. Thank You

Date of experience: March 13, 2014
Texas
1 review
4 helpful votes
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I installed windows 7 ultimate on my 32bit desktop. But there was a message that it is not genuine and asked for a product key code. I was in need for product key. Then I take help of Click4support. These guys understand my issue quite well as I do some mistakes in installation process. They help me in getting product key code.

Date of experience: March 11, 2014
Missouri
1 review
4 helpful votes
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I was fed up with my PC that was just keep on turning off automatically without any overheating or beeping. I was not able to fix it. So, I take help from Click4support peoples. They understand the issue quite well and resolved it quickly.

Date of experience: March 4, 2014
Hawaii
1 review
3 helpful votes
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I have used their service
February 20, 2014

I have used their service. These people seems nice to me. I had taken their help for fixing my freeze PC. They were co-operative and resolved my problem..

Date of experience: February 20, 2014
Pennsylvania
1 review
7 helpful votes
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Any good rating by this company was paid for by this company. They tried to rip off my mom by saying her cell phone was being hacked by someone in a foreign country and the only way to stop it was by paying them $600 for their "support". Then they said they would have to access her computer to see what the problem was. How about her phone was frozen as it happens? Thankfully she did not give them any credit card information. Do not trust this company. All employees of this company will burn in hell, become an insect in their next life, turn into nothing, or just die a trillion deaths nonstop. Which ever religion you may believe or not, the worst outcome is what will happen to all this at click4support.

Date of experience: February 18, 2014
Michael D. Click4Support.net Rep
over a year old

Dear Customer,

Click4Support.net is a leading Third Party Tech Support company in the world. We offer support services to people who find difficulty in solving their tech related issues. These services are charged and cost is based on the complexity of the task. Also, we warrant our services for 12 months.

Cursing the company and its employees just because it asked you pay for the work that it plans to do for you through out the year, is what we fail to understand. However, we would appreciate if you could share the detailed reason of your dissatisfaction on our email ID: reputation@click4support.net.

Regards,
Click4support.net

New Jersey
1 review
3 helpful votes
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Nice people to deal with!
February 12, 2014

Nice people to deal with! My printer problem is solved...

Date of experience: February 12, 2014
GB
1 review
2 helpful votes
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I was extremely puzzle at the time I have taken help from these peoples. I have purchased a new laptop and i was troubled while installing various drivers. On one of my colleague's suggestion, I contact them and they help me out. Their service is nice and these people are good in their work.

Date of experience: February 10, 2014
Michael D. Click4Support.net Rep
over a year old

Dear Sandie,

Good to hear you liked our services! We would do our best to keep up your expectations!

Best Regards,
click4support.net

GB
1 review
2 helpful votes
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These peoples really prove helpful when I was puzzled how to access my email account. I was having several problems in it and was not able to understand how to resolves them. At that time, Click4support turns a great solution. Their staff is patient with customers and I am totally satisfied with the service they provided to me.

Date of experience: February 6, 2014
Michael D. Click4Support.net Rep
over a year old

Dear Jeby,

We are happy to know that you loved our services! We would do our best to keep up your expectations!

Best Regards,
click4support.net

Canada
1 review
11 helpful votes
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One of our clients was scammed into this company. They charged her $1000 dollars for setting up a wireless network password on the router. The client complained and they discounted them $500 dollars. COMPLETE SCAM/RIP OFF organization. STAY AWAY.

Date of experience: February 3, 2014
Michael D. Click4Support.net Rep
over a year old

Hello Client N., we are sorry to hear that your client feels scammed.

Please share your ticket ID / order no. At reputation@click4support.net for us to verify your client's credentials. We would also want to understand the annual package / services that were offered in the said amount. Accordingly we would be able to revert to you on your email.

Best Regards
click4support.net

Arizona
1 review
8 helpful votes
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Just a warning to those who consider using Tekdex or Click4Support for tech work. Here's what I wrote to them. You basically deceived me. You represented yourself as a Panasonic tech which isn't true. At a very weak moment, you convinced me to spend money that wasn't necessary. You stated that the computer needed to be repaired so that we could fix the sound system. In the end, you did not fix the sound system. I did. I discovered that there were multiple inputs and a wrong one was somehow selected. Before talking to your tech today, it was already fixed. I let the tech act to fix something that was done just to see if he would come up with the right solution. He actually didn't do it - I explained to him about the outputs, and then he understood. I believe that I shouldn't have to pay as I was deceived. I shall put my review on Facebook for all to see.

Date of experience: January 12, 2014
Michael D. Click4Support.net Rep
over a year old

Dear Michael,

We regret the inconvenience caused to you and would request to share with us your Order ID / phone no. At reputation@click4support.net.

This would helps us look into the matter and take ethical actions.

Regards,
Click4Support.net

India
1 review
3 helpful votes
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A Real Support, Actually!
December 10, 2013

A Real Support, Actually!

A fantastic way of technical support to help out, I was searching out for yahoo support for my brand new computer. I got encounter with click4support yahoo support service. They provide me various options simply load with very helpful advices that are quiet enough for my entire problems. I find it great and really useful for correct information on yahoo mail support. Finding it really helpful I would like to recommend it to other users also. Thanks.

Date of experience: December 10, 2013
India
1 review
1 helpful vote
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Get Rid Of Your Technical Problems Instantly!

I have been very happy for the technical support I have been provided from Click4support when I approach to them. They did a great job for me for solving issues related to my server. As that was a critical situation for me since my business was affecting widely, they act as a real support. Their service is fast, efficient and they totally understand the priority of customer's issues. I did like to recommend it to others.

Date of experience: December 6, 2013

From the business

Tech Support


click4support.net
Essex, CT, United States