Click4Support.net

I was scammed for $199 earlier this year. I have reported this to the BBB and also to the law offices of Conrad O'Brien PC, which represents the court-appointed receiver for the Click4Support entities by order of the U.S. District Court for the Eastern District of Pennsylvania, and as such has assumed control over the Click4Support assets.

This is a total scam. DO NOT GIVE REMOTE ACCESS OR BANK INFO! Beware of customer service numbers you pull up on the web. I thought I was calling Toshiba for technical support. I got these middle eastern guys, which is not uncommon with outsourcing, but the voice sounded the same each time I was transferred to different departments. The impression I was getting of a one-man-show was my first red flag. The haggling over prices for the "tools" I needed to purchase in order to fix the problem, and protect my network was the last straw. Big corporations don't haggle or negotiate and seemed like they just wanted a credit card number. When I asked for a name and number to call back after I considered it, they hung up. I erased every trace of their remote access to my computer and then restored my computer to a week prior. My technical issue was solved by restoring and they didn't get my card number or money. I consider myself lucky! If I could rate this a ZERO, I would.

Long story short--I called Tekdex / Click4support / whatever by mistake. They told me they were my Time Warner Cable company. I wanted just my television reset, instead they ran a program on my computer and charged me $299. And the TV never got fixed except by the real TWC a few days later. I live in fear that my computer is tainted and more charges will be put on the credit card. BTW, when you ask them questions their English gets worse and worse.

I used the toll free number that Sony support provided on their website. It connected me to them. I allowed them access to my computer and they tried to convince that my brand new computer was taken over by a foreign country. The person on the phone wanted me to buy a support package for $299. I told them no. That person left my computer locked in safe mode. They called me back and tried selling me another package for $30 monthly charge. This whole time I thought I was speaking with Sony support people. I did provide CC info but then realized I was being scammed. I disconnected andI right away cancelled the card. They called me back wanting another CC number. It wasn't till later that I realized it was click4support from the repeated emails I got from my CC company from them trying to charge my card. How and why are they Sony's support team?

Total scam. Called Apple Support over problems with my wife's IPAD and was connected with Click4Support in India somehow. They told us that our computers IP address had been attacked by outside hackers and that they would remove all threats for $ 499. They then told us we should probably get their "Platinum" protection plan for another $ 900 or that we should probably buy another IMAC for $ 2000. Bottom line - we got charged $ 1400 for something that turns out could have been fixed for around $ 50. I now have to take both our IMAC and IPADS and have everything they put on our devices and have them removed.

Whatever you do - stay away from this company! A total scam

Note - any positive reviews on this site are obviously submitted by the company as you can tell by the grammar issues.

I called Applecare today to help me with a problem on my Mac. I got Click4Support instead. They led me to believe they were Applecare. I kept asking if this was an Apple Care Technician... she said yes. I kept asking if this was Apple products and they all said yes. I turned my computer over to them believing they were Apple technicians. They had my computer for 3 hours. I'm taking it in tomorrow to have it checked to see what else they loaded on the computer. If they were a decent, honest reputable company they would not lie and cheat people for business

Just a warning to those who consider using Tekdex or Click4Support for tech work. Here's what I wrote to them. You basically deceived me. You represented yourself as a Panasonic tech which isn't true. At a very weak moment, you convinced me to spend money that wasn't necessary. You stated that the computer needed to be repaired so that we could fix the sound system. In the end, you did not fix the sound system. I did. I discovered that there were multiple inputs and a wrong one was somehow selected. Before talking to your tech today, it was already fixed. I let the tech act to fix something that was done just to see if he would come up with the right solution. He actually didn't do it - I explained to him about the outputs, and then he understood. I believe that I shouldn't have to pay as I was deceived. I shall put my review on Facebook for all to see.

This want-a-be Apple Support group is a total fraudulent group of scammers. These off shore clowns address themselves as specialized Apple techs and make you believe that your Mac is in good hands. Wow. Was I ever misled by their BS. DO NOT EVER (I repeat EVER) GIVE THESE PEOPLE ACCESS TO YOUR COMPUTER! They will pretend to fix your PC for hours, possibly steal your identity, and then, $1000 later, turn your computer back over to you full of virus adware. When I finally got in touch with a real Apple Support tech, he told me that they (real Apple people) never take control of your computer and that they have never charged any of their Apple customers more than $29 to fix one of their devices after a customer's tech support contract expires. Also, be cautious when giving these scammers your credit card #. They just want your wallet and probably your identity. I assure them that they will NOT receive a dime from me as I am disputing their ridiculous charges as we speak with my financial institutions. They should be turned in to the Better Business Bureau for their fraudulent behavior.