PLZ! BE AWARE! Worst company ever! I booked 2 tickets and then they called and Told me that I have to pay an extra or they will cancel my flight without refund! They threatened me! Dave Clark in customer service laughs at me when I tried to say to him that I dont want to pay an extra and I want to cancel! It was a lack respect! Worst customer service! Worst site! Call your bank to block your transaction if you bought with them and call the consumer protection office! Be careful plz
XP*******
After you will book your tickets, they will call you and you will have problems. They call me and say I needed to change the ticket because the flight could be canceled because of the virus. I realized that they were cheating. I said that other companies are selling this ticket for a little more and that no one has canceled the flight. After a while, the manager said that I needed to pay extra for the ticket, because they had run out of agreement on the price for which I bought the ticket. Be careful with this company. I only now see in internet many people in problems, why I don't check before?
I booked a ticket last night using this website because it was recommended to me by a friend who had a good experience. My father died from COVID so I needed a fast booking at a reasonable pricing. I get a call in the afternoon today explaining the return for my booking was not confirmed and they tried calling several times which was a LIE- never got a call during the day. My two choices were to pay more money to complete my booking or if I cancel I would have lose $150.00 from my original refund in fees. I have no extra money to continue my booking and now I am losing money. This is HORRIBLE to be dealing with scammers when the only thing I should be focusing on is loss of my dad. What kind of company does this! DO NOT BOOK with this company.
Hello, I booked 5 tickets at click2book.ca on June 13,2021 and they took the money on my credit card. On June 16, they told me to call them to confirm my tickets. After that, they tell me that my departure is overbooked by the company, and I have to change my dates and I have to pay more. I already paid $2557 and I have to add $1540. In addition, the contract their tickets neither refundable nor exchangeable. At the end I asked for them to reimburse me. I have to wait after my banker for 2 weeks for the company to reimburse me. In the meantime, my trip is messed up because I don't have enough money to pay for other tickets. I advise you not to buy tickets on their website, it doesn't honour their commitment
PLZ! BE AWARE! Worst company ever! I booked 2 tickets and then they called me and asked me to pay an extra or to cancel without refund! They threatened me! Pay or cancel your ticket without refund! Worst customer service! Worst site! Be careful plz
This compagny is a fraud. They make a good price but after they call you and they ask me 195,00 more. I want to cancel but they don't. I choose them because the price was good, but finally they cost more than other compagny.
I repeat don't buy ticket with them.
Yamis Lopez
Click2book uk is the apt choice for best price on flights and hotels! Thank you George! Helped us at every step.
This company is a scam they charged my credit card 3 times, they claimed the price has changed So they withdrew another 400$ added to the 1700$ price of the original ticket
The worse is they didn't send me the ticket I booked but much cheaper 1 with long connection like 12hours and what they sent doesn't worth even half price of what I booked
When I called they said they cannot give me my original ticket and they cannot reimburse my money
And whats more ridiculous is that their agents calls to sell me my original ticket for an extra 1600$ added to what they originally withdrew
- I checked my credit card statement I saw an extra 60$ charge,
And when I call now they say they cannot find my booking
Really what kind of people are these,
Just stay away from these theifs
This is what they gave me as booking number
Xp*******
Terrible no redeeming value. Don'r rell you your ticket is for standby then jacks up the price once they have your money.
Scam business and receive very rude calls many times for correction of your iternary schedule and time asking extra money and at the end you get no e-ticket and nothing response!
They make a price the day after they asked me 180$ more. I cancelled my ticket to Puerto Vallarta they kept 150$ penalty.
Be in peace do not make business with that company
Alain Tremblay
Airplane ticket on internet
Complete scam
Complete scam. U pay online and they call next day to ask for more money supposedly because they can't find the offer.
When u call back to cancel they want to charge 75 x person cancelation fee.
Don't buy from them. NEVER BUY FROM THEM.
- CUSTOMER SERVICE CLOSED. NO ONE TO REACH
- EXCUSES. EXCUSES ONLY!
I just booked a reservation on their site, I receive an email with a reservation number that does not exist anywhere with the airline, I call them they tell me that I have to pay $ 1100 to get my ticket, I tell them that on their website it was $ 813 at the time of the transaction, he says listen it's $ 1,100 I say ok so now I ask you to cancel this transaction I am told no we are not canceling, he tells me you are on a waiting list... what does that mean? He answers me the day of your departure go to the airport and maybe you will have a place... i am leaving from montreal to morocco, do you really think i will go to the airport with my suitcases and hope to have a place this is your business? I am going to file a complaint with Visa for fraudulent practice as well as with the office of consumer protection, it is not normal that a company like that exists here in Canada + I JUST BEEN LAUNCHED OF $ 813
I bought 9 tickets from click2book. The day after they call me asking more money to set ticket. And charging cancellation fees!
Click2book always provides the best travel services and I can say that after having second time booking with them. Special thanks to George for his support!
Reservation number: XP*******
Bought 3 tickets 1 adult and 2 children and I got nothing because I'm asking me to pay more if I want to have my ticket cheerful, be careful, it's not fair
BE CAREFUL: it's a fraud!
I have booked a round trip Montreal-Dublin with click2book for June 2022.
They mailed me that I have to call them back. So I did. At the phone, they told me that my tickets were not available anymore and that if I wanted to book the same flight, I have to pay 240CAD more (on 800$CAD booking at the beginning). They assure me it was the best deal but when I looked, I could see it was a lie: tickets were available for much less. I told them that I didn't have this amount of money so I would like to cancel my flight. They answered that this will cost me 150$, because only the return was not available, but they had my first ticket and it was not refundable. I chose to cancel the flight: they had me answer a mail to say that I was agree to cancel and to pay 150$ for that (BE CAREFUL, do not do that).
At the end of the call, I was devastated, because I just lost 150$ for absolutely nothing. I tried to call my bank to oppose the transaction, but the banker told me that he cannot do anything because I gave my authorisation with the mail. He told me that it was not the first time and that fraudulent company like click2book use the panic during the call to make you agreed to whatever seems the less bad to obtain money.
Then I looked on different sites and I found that click2book do exactly that to all the clients: they promise good prices and then they call you saying that you have to pay hundreds more to keep your booking or to pay for the cancellation. So, if it's happening to you: don't agree with anything, and then call your bank so that the transaction won't be done.
I am warning the Canadian Anti-Fraud Centre so that it won't happen to anyone else. If you want, you can do the same, so that we can close click2book.
The worst company ever
The worst company ever. They don't care about their customer. Stay far away from this company. They have no compassion for their customer, they are very unprofessional, they take your money and never help you. They work with crappy airlines as themselves, the airlines they work with will never reimburse nor credit you and cancel your fligth as they wish, without notifying you. If you want to loose money for no reason then you can. They will sell you tickets that you will never be able to use and cancel as they wish and never reimburse you nor credit you. They sold me a ticket then they told me I can't travel because there is 13 poeple on a waiting list ahead me and can't reimburse. Then they decided to put me on a fligth with Tap air Portugal. This new airline cancelled my flight without notifying me. I contacted the agency to complain, they told me they don't care and don't have to notify me in case of cancellation. They told me many customers also had their fligth cancelled without being notified and they don't care. The airline they book my ticket with canceled their fligth for at least the next 4 months without ever knowing for sure when they will fly again. They don't offer any refund nor credit you. I lost close to $1000 that I will never get back and they don't care. They will not do anything for they don't care. They take your money and they don't care. Please stay away
It feels actually great to share our feedback because we loved the way they did at Click2Book UK. Martin, you are the best.
This compagny is a fraud. They make a good price but after they call you and they ask me 380$ more. I want to cancel but they don't.
Click2Book UK has a rating of 1.5 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Click2Book UK most frequently mention credit card and customer service. Click2Book UK ranks 199th among Plane Tickets sites.