Have ordered many pairs over the last 4 years and never been disappointed. Recommending Clearly to family and friends.
Very easy & enjoyable experience. They were completed in a timely manner. I am very satisfied with my glasses.
Great experience with clearly contacts, i have bought from them before and i will again in the future. A+++
Fast delivery. Easy to use website. Lots of options in brands to choose from. Overall very satisfied. Thank you
Delivery was fast and efficient. I've been using the contact lenses for a month now and they work great!
I have been ordering my contacts through Clearly for years and am always satisfied. Good prices and timely delivery.
Unlike most relationships I have been in, my Clearly Contacts continue to keep me satisfied. Great products, great service.
Good selection on website. Was easy to choose contacts to try. My order came quickly. Would use clearly again.
We're truly happy to hear that you enjoyed our fast delivery and the overall experience with us, Tasha! Thank you so much for your review! - Team Clearly
Had to wait a little longer than usual due to shipment disruptions but they arrived as the item described.
Frustrating, trying to explain my problem and just getting the same script read to me by customer service representative
Thank you for your feedback, Michelle. We are sorry to hear of this frustrating experience. We really would like to offer further assistance - please keep an eye on your inbox! Thank you for your patience. - Team Clearly
Very easy, quick delivery. Highly impressed with what you all are doing. I wish you shipped in the US!
That's why I keep coming back! I always love my products and they ship fast, arrive in good condition.
I had a glitch with my first order; however customer service made it right and the order arrived quickly.
I'm constantly impressed with Clearly's service. The right product arrives quickly with minimal packaging -- plus a little treat! Perfection.
Love the convenience. I live in a fairly isolated area. And I appreciate how fast my contact show up.
Was very happy with my purchase! The glasses are great quality, and the shipping took less than a week!
Order came really fast and the contacts are great. Will get contacts from here again when I run out!
Hi Julianna, thanks so much for your review! We really appreciate the feedback, and are glad to hear you're enjoying the great value and speedy convenience that we offer! We look forward to 'seeing' you again soon! -Team Clearly
I've been using clearly for a few years now and I'm completely satisfied. No bs and super fast delivery!
Always have a good experience, always deliver fast. I've been ordering my contact with the company for the past 5 years and never had any issues!
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
We are most concerned with the satisfaction of our customers and your feedback is of great value to us, Gwen! Thank you for choosing us and we hope that we will have the honor of serving you again very soon. You might want to check this link for your future reference on how to make sure it will be a good fit: https://www.clearly.ca/thelook/how-to-buy-glasses-online/. Please let us know if we can do anything to make your experience worthy of 5 stars! - Team Clearly