Love them
Came super fast
A tech even called to make sure my pupil distance was indeed accurate as to the one in my history from previous orders!
Easy to do on line. Quick delivery. Will order from this company again.
4 star rating because nobody is perfect, and I didn't have to do a return.
I thought with the pandemic and how busy the post office is it would take extra time for my contacts to arrive but it only took 3 days.
I haven't had such a pleasant experience shopping for contacts until now! So easy to buy! No questions asked... and I received my contacts in 3 days!
2 of my lenses just broke after one use even though they were monthly ones. I had no issues before but this time lenses are no good
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
So easy to buy and fast delivery and good prices but it hasn't been much more than a month or two and one lens has popped out.
So easy and affordable, I paid so much more at the optometrist's office.
I will be ordering mine this way for some time.
Very convenient as well.
Loved these glasses. Was worried they would be too big for me as i dont do that well with big frames but they look good. Thank you
I love my new glasses from Clearly. It was easy to pick the pair I wanted and they arrived in good time. Very pleased with the service.
I find your team very efficient, your order site is easy to navigate. Thank you for excellent customer service.
Easy to order, it arrived on time and was what I ordered so an overall convenient and good experience.
Enjoyed the experience of virtually trying the sunglasses. I was happy to have them arrive so quickly and efficiently.
Hi G. G! Thanks so much for your review and feedback! We're glad to hear that you're enjoying our Virtual Try On feature! We're adding new frames to it everyday, so we're looking forward to helping you find that next great pair real soon! If there's anything else we can do to help bring this up to a perfect 5-Star score, please feel free to reach out! - Team Clearly
They came so fast and well protected. They make all the fussiness I had become accustomed to disappear. :)
Wow! That's great to hear Katherine! We're glad to have been able to help! We have a lot more 'Clearly Basics' brand frames available in different styles, so we're definitely looking forward to helping you find that next great pair real soon! - Team Clearly
Wow, I ordered and received my contacts within 48 hrs! So satisfied I told friends & will order again!
Simple, straight forward, very happy with the glasses I received and at a terrific price. I recommend this company!
My experience was amazing. Would recommend any one looking to purchase contacts or eyeglasses on line to use clearly.ca
Thanks so much for the excellent review and recommendations Trudy! We truly appreciate it, and look forward to hearing from not only you, but your family and friends too, real soon! - Team Clearly
Opened my box of contacts and was surprised with a small packet of gummy bears. Wonderful surprise. Thank you.
Great service. Faster than expected delivery. I have been using this service for over 5 years with no problems
Hi Michelle, thanks so much for your review! We really appreciate the feedback, and more importantly your continued support over the years since 2013! We hope to 'see' you again soon! -Team Clearly
I love ordering my contacts from Clearly because I always get the best price and they arrive so quickly.
The only place I'll order my contacts from! Thank you for the added gummy bear snacks. Great company :)
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
We're so happy to hear that you love your experience with us! Please don't hesitate if there is anything more we can do to make this experience worth 5 stars. We're always looking for feedback to improve our service. Thank you so much! - Team Clearly